# Data and privacy

| CONTROL                                                                                                                                                                                                                      | STATUS |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------ |
| <p><strong>Data retention procedures established</strong></p><p>The company has formal retention and disposal procedures in place to guide the secure retention and disposal of company and customer data.</p>               | ✅      |
| <p><strong>Data classification policy established</strong></p><p>The company has a data classification policy in place to help ensure that confidential data is properly secured and restricted to authorized personnel.</p> | ✅      |

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