Documentation Index
Fetch the complete documentation index at: https://help.scribe-mail.com/llms.txt
Use this file to discover all available pages before exploring further.
This guide walks you through each tab of the Analytics dashboard and explains how to read and drill into your data.
Overview tab
The Overview tab is the default view when you open Analytics. It provides a summary of all signature activity across your workspace.
At the top, four metric cards show your aggregate numbers:
- Total views. Total number of times signatures were displayed.
- Total reach (unique users). Number of unique recipients who saw a signature.
- Total clicks. Total number of clicks on signature elements.
- Average CTR. Click-through rate as a percentage.
Below the metrics, a timeline chart plots signature activity over your selected date range. Use the Day, Week, or Month toggles to change the chart grouping. Hover over any data point to see the exact value for that period.
Use the date range picker in the top right corner to adjust the time window.
Scroll down to see three leaderboard tables: Top 5 elements, Top 5 teammates, and Top 5 countries. These highlight your best performers at a glance.
Marketing Campaigns tab
The Marketing Campaigns tab lists all your campaigns with their performance data. Each row shows:
| Column | Description |
|---|
| Preview | A thumbnail preview of the marketing element |
| Name | Campaign name |
| Signature | The targeted signature(s), with a count if multiple |
| From | Campaign start date |
| To | Campaign end date |
| Views | Total signature views during the campaign |
| Clicks | Total clicks on the marketing element |
| CTR | Click-through rate |
| Status | Active or Inactive |
| Actions | Click the arrow to open the campaign detail page |
Signatures tab
The Signatures tab shows aggregated performance for each signature template. Each row displays:
| Column | Description |
|---|
| Signature | Signature template name |
| Views | Total views across all teammates using this signature |
| Clicks | Total clicks on elements in this signature |
| CTR | Click-through rate |
| Actions | Click the arrow to open the signature detail page |
Signature detail page
Click the arrow on any signature row to open its detail page. This page shows:
- Signature preview. A live rendering of the signature on the left side.
- Conversion Rate. The same four metric cards (total views, total reach, total clicks, average CTR) scoped to this specific signature.
- Timeline chart. A chart plotting activity over time for this signature, with Day/Week/Month toggles.
- Top 5 elements. A table of the best-performing elements within this signature, showing preview, element type, link, views, clicks, CTR, status, and life time.
Teammates tab
The Teammates tab shows individual performance for each teammate. A search bar and Filter button at the top let you find specific teammates quickly.
Each row shows:
| Column | Description |
|---|
| Teammate | Name and job title |
| Signature | The signature template assigned to them |
| Views | Total views generated by this teammate’s signature |
| Clicks | Total clicks on their signature elements |
| CTR | Click-through rate |
Teammate detail page
Click on a teammate to open their individual detail page. This page shows:
- Overview metrics. Total views, total reach (unique users), total clicks, and average CTR for this teammate.
- Timeline chart. Activity over time with Day/Week/Month toggles and a date range picker.
- Top 5 elements. A table of the best-performing elements in this teammate’s signature, showing preview, element type, link, signature, views, clicks, CTR, status, and life time.
Countries tab
The Countries tab provides a geographic breakdown of signature engagement. Each row shows:
| Column | Description |
|---|
| Countries | Country name with flag |
| Views | Total signature views from recipients in this country |
| Clicks | Total clicks from recipients in this country |
| CTR | Click-through rate for this country |
