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Documentation Index

Fetch the complete documentation index at: https://help.scribe-mail.com/llms.txt

Use this file to discover all available pages before exploring further.

Each user in Scribe can have one signature for their primary email and unlimited signatures for their email aliases. Scribe charges per user, not per signature — so additional aliases don’t increase your costs.

What is an email alias?

An email alias is an alternative email address that forwards to a primary account. For example, someone might use both jane@company.com and support@company.com from the same inbox. Each alias can have its own dedicated signature in Scribe.

How it works

When you assign a signature to an alias, it appears automatically when composing an email from that alias in Gmail or Outlook. Your teammates don’t need to do anything — the right signature shows up based on which “From” address they select.

Setting up aliases in Scribe

If you sync teammates from your email provider: Scribe automatically imports email aliases from your Google Workspace or Microsoft Entra ID directory. Any alias configured in your provider will be available in Scribe without manual setup. If you manage teammates manually:
  1. Go to your teammates list
  2. Click the edit icon next to the teammate’s name
  3. In their profile page, click “Add an email alias” at the bottom
[screenshot: teammate profile page showing the “add an email alias” button] Once the alias is added, you can assign a specific signature template to it — just like you would for a primary email address.
This is useful for teams where people send from multiple addresses — like sales@, support@, or info@ — and need a different signature for each context.