When you receive the “User Not Found on Front” message, Scribe cannot locate a user account with the matching email address in Front. To resolve this, verify that the user’s email in Scribe matches their Front email address exactly. Check for any typos or discrepancies in the email addresses and ensure the user has an active Front account.Documentation Index
Fetch the complete documentation index at: https://help.scribe-mail.com/llms.txt
Use this file to discover all available pages before exploring further.
If the issue persists after verifying the email addresses, please contact our support team for assistance.