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Configuring your DNS is an important step to ensure your email signatures don’t trigger spam filters. It takes about 5 minutes and doesn’t require a developer. Scribe’s setup wizard handles most of it automatically.

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Why configure DNS?

Your Scribe email signatures contain multiple URLs: logos, profile pictures, social icons, website links, campaign banners, and tracking links. By default, these URLs use Scribe’s domain (sendassets.io). The problem: spam filters flag emails that contain many URLs pointing to a domain different from the sender’s email domain. If your team sends from @yourcompany.com but all signature links point to sendassets.io, deliverability can suffer. The fix: replace Scribe’s default domain with a subdomain of your own, like signature.yourcompany.com. This is called a sending domain. It tells spam filters that the links in your emails belong to your organization, keeping your emails out of spam folders. For example, if your team sends from joe@my-company.com, you would configure a sending domain like signature.my-company.com.

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How to set it up

1

Go to the DNS tab

In your Scribe dashboard, navigate to Settings → DNS. If you’ve already synced your email provider, your domain will appear automatically. Click Configure. Otherwise, click Add a domain.
Scribe DNS settings tab with Configure button for existing domain
2

Enter your domain name

Type your company’s primary domain. For example, mycompany.com.
3

Choose a CNAME record

Pick a subdomain prefix for your sending domain. For example, signature would create signature.mycompany.com. Other common choices include email or mail-assets.
4

Follow the setup wizard

Scribe’s wizard will automatically configure the DNS settings with your domain provider. No developer or manual DNS editing required. Just follow the prompts.
DNS setup wizard first step entering domain name
DNS setup wizard CNAME record configuration step
DNS setup wizard domain provider automatic configuration step

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After setup

Once configured, DNS propagation can take up to 24 hours. You can check the status in two ways:
  • In your Scribe dashboard under Settings → DNS, where the status will change to Validated once propagation is complete
  • Using an external tool like dnschecker.org
If you use Cloudflare, two settings must be adjusted:
  • Set the Proxy Status to DNS only (not proxied)
  • Disable CNAME flattening
Without these changes, the DNS validation will fail.
You can configure your DNS at any point, before or after installing signatures. But we recommend doing it early, ideally right after your initial setup, to ensure good deliverability from day one.

DNS settings reference

Full DNS configuration details and troubleshooting