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In some situations, your Scribe account may be locked due to missing access to your Google Workspace. To address this, follow the steps below.
1

Go to your Google Workspace admin

Open your Google Workspace admin console.
Google Workspace admin console home page
2

Click on Apps

In the admin console, click on the Apps section.
3

Click on Google Workspace Marketplace apps

Select the Google Workspace Marketplace apps option.
4

Click on the Scribe app

Find and click on the Scribe app in the list of installed Marketplace apps.
Google Workspace Marketplace apps list with Scribe app entry
5

Grant access to activate the required scopes

Click on Grant access to activate the required scopes and restore Scribe permissions.
Scribe app details in Google Workspace admin with Grant access button