Troubleshoot the Scribe Google add-in when the Google Workspace validation process takes too long, gets stuck, or fails to complete successfully.
If you have been waiting for more than 30 minutes for your Google add-in to be validated, check the following.
1
Make sure the correct Google account is selected
Make sure you selected the correct Google account when installing the add-in from the Google Workspace Marketplace. Sometimes users select a different domain name from their Google account.
2
Make sure the correct email is selected
Make sure the email you selected to install the add-in is part of your Google Workspace account. You can change this email in Scribe by going to the Integration page and opening the Google Workspace integration:
When the integration is already installed
When the integration is still being validated
3
Select Everyone at your organization
Make sure to select the option “Everyone at your organization” when installing the app.
To give Scribe the required permissions, you need to be a Super Admin in your Google Workspace. Invite someone from IT if you are not a Super Admin.
This integration works for Google Workspace users, not personal Gmail accounts.
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/schema.json","name":"Scribe Mail Documentation","description":"Learn how to create, manage, and deploy professional email signatures at scale with Scribe. Find step by step guides for the signature editor, teammate management, smart fields, campaign banners, analytics, integrations with Google Workspace and Microsoft 365, API access, MCP server connection, and more.","colors":{"primary":"#FD5721","light":"#FD5721","dark":"#FD5721"},"logo":{"light":"https://mintcdn.com/scribe/rBwYeOF3Rj63uiuF/logo/light.svg?fit=max\u0026auto=format\u0026n=rBwYeOF3Rj63uiuF\u0026q=85\u0026s=76534d22a2e75a5a9ea0e852f0c45a20","dark":"https://mintcdn.com/scribe/rBwYeOF3Rj63uiuF/logo/dark.svg?fit=max\u0026auto=format\u0026n=rBwYeOF3Rj63uiuF\u0026q=85\u0026s=e9ddbc8308b1a2a0cb116fdb4ddbc4ad"},"favicon":"https://mintcdn.com/scribe/viKPFTjse_ZIHgzR/favicon.svg?fit=max\u0026auto=format\u0026n=viKPFTjse_ZIHgzR\u0026q=85\u0026s=f660b139502109050340e578cdecd19f","navbar":{"links":[{"href":"https://cal.com/forms/33a695aa-3046-40da-ba42-1d7cbb815da3","label":"Book a demo"},{"href":"https://app.scribe-mail.com/login","label":"Login"},{"href":"https://app.scribe-mail.com/registration","label":"Start 14-days free trial","type":"button"}]},"footer":{"socials":{"x":"https://x.com/ScribeMail","linkedin":"https://www.linkedin.com/company/scribemail","website":"https://www.scribe-mail.com/","instagram":"https://www.instagram.com/scribe_mail","youtube":"https://www.youtube.com/@scribe-email-signatures/featured"}},"seo":{"metatags":{"twitter:site":"@ScribeMail"},"indexing":"all"},"fonts":{"family":"Inter"},"icons":{"library":"lucide"},"integrations":{"ga4":{"measurementId":"G-CEG0NJ333Y"},"posthog":{"apiKey":"phc_zFx4ffhm0OjiQvy9PmXaPUGs1BkA4rsE8ZQw8q6BYop","apiHost":"https://eu.i.posthog.com","sessionRecording":false}},"contextual":{"options":["copy","view","assistant","download-spec","chatgpt","claude","perplexity","grok","aistudio","windsurf","mcp","cursor","vscode"],"display":"header"},"styling":{"latex":true},"navigation":{"languages":[{"language":"en","default":true,"href":"en/why-email-signatures"},{"language":"fr","href":"fr/why-email-signatures"},{"language":"de","href":"de/why-email-signatures"},{"language":"it","href":"it/why-email-signatures"},{"language":"es","href":"es/why-email-signatures"},{"language":"pt-BR","href":"pt-BR/why-email-signatures"},{"language":"nl","href":"nl/why-email-signatures"},{"language":"sv","href":"sv/why-email-signatures"},{"language":"no","href":"no/why-email-signatures"},{"language":"pl","href":"pl/why-email-signatures"},{"language":"id","href":"id/why-email-signatures"},{"language":"ja","href":"ja/why-email-signatures"},{"language":"ko","href":"ko/why-email-signatures"}]}},"deployment":{"deploymentMetadataValue":{"subdomain":"scribe","hasAudioNarration":false,"actualSubdomain":"scribe","customDomains":["help.scribe-mail.com"],"gitSource":{"type":"github","owner":"scribemail","repo":"documentation","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"liveDeploymentHistoryId":"6ae47579fb630df5bd50b588","collectionId":"4b6b4745-9546-4a12-bdfd-626af1252741","schemaVersion":"v3","latestBuiltDeploymentHistoryId":"6ae47579fb630df5bd50b588"},"feedback":{"thumbs":true},"entitlements":{"AI_CHAT":{"status":"ENABLED"}},"buildId":"6ae4aeeed2f3537f5ebaf950","clientVersion":"0.0.4021","searchFilterCounts":[{"language":"de","tag":"Product documentation","count":126},{"language":"en","tag":"Product documentation","count":126},{"language":"es","tag":"Product documentation","count":126},{"language":"fr","tag":"Product documentation","count":126},{"language":"id","tag":"Product documentation","count":126},{"language":"it","tag":"Product documentation","count":126},{"language":"ja","tag":"Product documentation","count":126},{"language":"ko","tag":"Product documentation","count":126},{"language":"nl","tag":"Product documentation","count":126},{"language":"no","tag":"Product documentation","count":126},{"language":"pl","tag":"Product documentation","count":126},{"language":"pt-BR","tag":"Product documentation","count":126},{"language":"sv","tag":"Product documentation","count":126},{"language":"default","tag":"API Reference","count":74},{"language":"de","tag":"Integrations","count":46},{"language":"en","tag":"Integrations","count":46},{"language":"es","tag":"Integrations","count":46},{"language":"fr","tag":"Integrations","count":46},{"language":"id","tag":"Integrations","count":46},{"language":"it","tag":"Integrations","count":46},{"language":"ja","tag":"Integrations","count":46},{"language":"ko","tag":"Integrations","count":46},{"language":"nl","tag":"Integrations","count":46},{"language":"no","tag":"Integrations","count":46},{"language":"pl","tag":"Integrations","count":46},{"language":"pt-BR","tag":"Integrations","count":46},{"language":"sv","tag":"Integrations","count":46},{"language":"de","tag":"Introduction","count":40},{"language":"en","tag":"Introduction","count":40},{"language":"es","tag":"Introduction","count":40},{"language":"fr","tag":"Introduction","count":40},{"language":"id","tag":"Introduction","count":40},{"language":"it","tag":"Introduction","count":40},{"language":"ja","tag":"Introduction","count":40},{"language":"ko","tag":"Introduction","count":40},{"language":"nl","tag":"Introduction","count":40},{"language":"no","tag":"Introduction","count":40},{"language":"pl","tag":"Introduction","count":40},{"language":"pt-BR","tag":"Introduction","count":40},{"language":"sv","tag":"Introduction","count":40},{"language":"de","tag":"Signatures","count":33},{"language":"de","tag":"Security","count":33},{"language":"en","tag":"Signatures","count":33},{"language":"en","tag":"Security","count":33},{"language":"es","tag":"Signatures","count":33},{"language":"es","tag":"Security","count":33},{"language":"fr","tag":"Signatures","count":33},{"language":"fr","tag":"Security","count":33},{"language":"id","tag":"Signatures","count":33},{"language":"id","tag":"Security","count":33},{"language":"it","tag":"Signatures","count":33},{"language":"it","tag":"Security","count":33},{"language":"ja","tag":"Signatures","count":33},{"language":"ja","tag":"Security","count":33},{"language":"ko","tag":"Signatures","count":33},{"language":"ko","tag":"Security","count":33},{"language":"nl","tag":"Signatures","count":33},{"language":"nl","tag":"Security","count":33},{"language":"no","tag":"Signatures","count":33},{"language":"no","tag":"Security","count":33},{"language":"pl","tag":"Signatures","count":33},{"language":"pl","tag":"Security","count":33},{"language":"pt-BR","tag":"Signatures","count":33},{"language":"pt-BR","tag":"Security","count":33},{"language":"sv","tag":"Signatures","count":33},{"language":"sv","tag":"Security","count":33},{"language":"de","tag":"Troubleshooting","count":24},{"language":"en","tag":"Troubleshooting","count":24},{"language":"es","tag":"Troubleshooting","count":24},{"language":"fr","tag":"Troubleshooting","count":24},{"language":"id","tag":"Troubleshooting","count":24},{"language":"it","tag":"Troubleshooting","count":24},{"language":"ja","tag":"Troubleshooting","count":24},{"language":"ko","tag":"Troubleshooting","count":24},{"language":"nl","tag":"Troubleshooting","count":24},{"language":"no","tag":"Troubleshooting","count":24},{"language":"pl","tag":"Troubleshooting","count":24},{"language":"pt-BR","tag":"Troubleshooting","count":24},{"language":"sv","tag":"Troubleshooting","count":24},{"language":"de","tag":"Smart Fields","count":23},{"language":"en","tag":"Smart Fields","count":23},{"language":"es","tag":"Smart Fields","count":23},{"language":"fr","tag":"Smart Fields","count":23},{"language":"id","tag":"Smart Fields","count":23},{"language":"it","tag":"Smart Fields","count":23},{"language":"ja","tag":"Smart Fields","count":23},{"language":"ko","tag":"Smart Fields","count":23},{"language":"nl","tag":"Smart Fields","count":23},{"language":"no","tag":"Smart Fields","count":23},{"language":"pl","tag":"Smart Fields","count":23},{"language":"pt-BR","tag":"Smart Fields","count":23},{"language":"sv","tag":"Smart Fields","count":23},{"language":"default","tag":"Signatures","count":22},{"language":"de","tag":"Data \u0026 Privacy","count":19},{"language":"en","tag":"Data \u0026 Privacy","count":19},{"language":"es","tag":"Data \u0026 Privacy","count":19},{"language":"fr","tag":"Data \u0026 Privacy","count":19},{"language":"id","tag":"Data \u0026 Privacy","count":19},{"language":"it","tag":"Data \u0026 Privacy","count":19},{"language":"ja","tag":"Data \u0026 Privacy","count":19},{"language":"ko","tag":"Data \u0026 Privacy","count":19},{"language":"nl","tag":"Data \u0026 Privacy","count":19},{"language":"no","tag":"Data \u0026 Privacy","count":19},{"language":"pl","tag":"Data \u0026 Privacy","count":19},{"language":"pt-BR","tag":"Data \u0026 Privacy","count":19},{"language":"sv","tag":"Data \u0026 Privacy","count":19},{"language":"de","tag":"Editor","count":18},{"language":"en","tag":"Editor","count":18},{"language":"es","tag":"Editor","count":18},{"language":"fr","tag":"Editor","count":18},{"language":"id","tag":"Editor","count":18},{"language":"it","tag":"Editor","count":18},{"language":"ja","tag":"Editor","count":18},{"language":"ko","tag":"Editor","count":18},{"language":"nl","tag":"Editor","count":18},{"language":"no","tag":"Editor","count":18},{"language":"pl","tag":"Editor","count":18},{"language":"pt-BR","tag":"Editor","count":18},{"language":"sv","tag":"Editor","count":18},{"language":"de","tag":"Data collection","count":16},{"language":"en","tag":"Data collection","count":16},{"language":"es","tag":"Data collection","count":16},{"language":"fr","tag":"Data collection","count":16},{"language":"id","tag":"Data collection","count":16},{"language":"it","tag":"Data collection","count":16},{"language":"ja","tag":"Data collection","count":16},{"language":"ko","tag":"Data collection","count":16},{"language":"nl","tag":"Data collection","count":16},{"language":"no","tag":"Data collection","count":16},{"language":"pl","tag":"Data collection","count":16},{"language":"pt-BR","tag":"Data collection","count":16},{"language":"sv","tag":"Data collection","count":16},{"language":"default","tag":"Marketing campaigns","count":8},{"language":"default","tag":"Get started","count":6},{"language":"default","tag":"Webhooks","count":6},{"language":"default","tag":"Emails","count":5},{"language":"default","tag":"Assets","count":4},{"language":"default","tag":"Folders","count":4},{"language":"default","tag":"Smart fields","count":4},{"language":"default","tag":"Teammates","count":4}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableAskAiSearchBar":true,"deflection":{"enabled":true,"email":"support@scribe-mail.com","showHelpButton":true}},"basePath":"","hasChatPermissions":true,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"en/troubleshooting/google-add-in-not-validating","slug":"/en/troubleshooting/google-add-in-not-validating","pageMetadata":{"title":"Google add-in not validating","description":"Troubleshoot the Scribe Google add-in when the Google Workspace validation process takes too long, gets stuck, or fails to complete successfully.","href":"/en/troubleshooting/google-add-in-not-validating"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Troubleshoot the Scribe Google add-in when the Google Workspace validation process takes too long, gets stuck, or fails to complete successfully.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,li:`li`,p:`p`,ul:`ul`,..._provideComponents(),...props.components},{Frame,Heading,OptimizedImage,Step,Steps,Warning}=_components;if(!Frame)_missingMdxReference(`Frame`,true);if(!Heading)_missingMdxReference(`Heading`,true);if(!OptimizedImage)_missingMdxReference(`OptimizedImage`,true);if(!Step)_missingMdxReference(`Step`,true);if(!Steps)_missingMdxReference(`Steps`,true);if(!Warning)_missingMdxReference(`Warning`,true);return _jsxs(_Fragment,{children:[_jsxs(_components.p,{children:[`If you have been waiting for more than 30 minutes for your `,_jsx(_components.a,{href:`/en/integrations/signatures/google-workspace-client-side`,children:`Google add-in`}),` to be validated, check the following.`]}),`\n`,_jsxs(Steps,{children:[_jsxs(Step,{title:`Make sure the correct Google account is selected`,children:[_jsxs(_components.p,{children:[`Make sure you selected the correct Google account when installing the add-in from the `,_jsx(_components.a,{href:`https://workspace.google.com/marketplace/app/scribe/456495922678`,children:`Google Workspace Marketplace`}),`. Sometimes users select a different domain name from their Google account.`]}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-account-selector.png?fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=6f9cdfecc2a5fb40ab28dd36d52154dc`,alt:`Google Workspace Marketplace account selector showing domain options`,\"data-og-width\":`2296`,width:`2296`,\"data-og-height\":`1180`,height:`1180`,\"data-path\":`images/google-addin-validate-account-selector.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-account-selector.png?w=280\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=9aca0b5e6c5706f125529f2f0ffbde6f 280w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-account-selector.png?w=560\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=1a919ddb4cc9c81c43a0c603b49836a5 560w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-account-selector.png?w=840\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=dcfa472ae4fa315d1dbc78e8a7caf93f 840w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-account-selector.png?w=1100\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=99d0fdb1c2391bc8e47efd1c1fd7c130 1100w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-account-selector.png?w=1650\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=71b339edcd85ce0c6958b318cb2eb911 1650w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-account-selector.png?w=2500\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=fe47c4155c68003ef2b4e9306bb1e61d 2500w`})})]}),_jsxs(Step,{title:`Make sure the correct email is selected`,children:[_jsxs(_components.p,{children:[`Make sure the email you selected to install the add-in is part of your Google Workspace account. You can change this email in Scribe by going to the `,_jsx(_components.a,{href:`/en/integrations-overview`,children:`Integration page`}),` and opening the Google Workspace integration:\\xA0`]}),_jsx(Frame,{caption:`When the integration is already installed`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-installed-email.png?fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=56969c9c70be132b09919040a0531a6a`,alt:`Scribe Google Workspace integration page with email change option when installed`,\"data-og-width\":`1672`,width:`1672`,\"data-og-height\":`860`,height:`860`,\"data-path\":`images/google-addin-validate-integration-installed-email.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-installed-email.png?w=280\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=a418ab3f4a8a0ad50a5ae8e55eadba4f 280w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-installed-email.png?w=560\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=f5cecf13a6f5f222ca7b93a2a62260f2 560w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-installed-email.png?w=840\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=27993c3745629479275bc23b9b0d4ce8 840w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-installed-email.png?w=1100\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=daecb262e359affcc5b2fc2024d8864f 1100w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-installed-email.png?w=1650\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=d5bc246741e539a5e5f08eb83eaad2b8 1650w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-installed-email.png?w=2500\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=2a62588862fb3e7ac208ee7f4c1eafc4 2500w`})}),_jsx(Frame,{caption:`When the integration is still being validated`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-pending-email.png?fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=a9b03d9b0505dea8344b881fba7c2850`,alt:`Scribe Google Workspace integration page with email change option while pending validation`,\"data-og-width\":`1652`,width:`1652`,\"data-og-height\":`1458`,height:`1458`,\"data-path\":`images/google-addin-validate-integration-pending-email.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-pending-email.png?w=280\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=b693cb6fcb014ed4438d25b29093c41d 280w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-pending-email.png?w=560\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=2a110838eb4c27f27e8e568fbe5d71b4 560w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-pending-email.png?w=840\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=2fed10fc0e34e29942b48b4500def264 840w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-pending-email.png?w=1100\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=16131f2ab07f8140a8dd1c34da490d55 1100w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-pending-email.png?w=1650\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=bab89a0ffc2f44b0149fc48953a989a7 1650w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-integration-pending-email.png?w=2500\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=51d01722facda9c4186f40fc99b92c78 2500w`})})]}),_jsxs(Step,{title:`Select Everyone at your organization`,children:[_jsx(_components.p,{children:`Make sure to select the option “Everyone at your organization” when installing the app.`}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-everyone-organization-option.png?fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=d8a25261fda89ed5f6a23e06cb47bd51`,alt:`Google Workspace Marketplace install dialog with Everyone at your organization selected`,title:`Google Workspace Marketplace install dialog with Everyone at your organization selected`,className:`mint-mx-auto`,style:{width:`57%`},\"data-og-width\":`1282`,width:`1282`,\"data-og-height\":`1486`,height:`1486`,\"data-path\":`images/google-addin-validate-everyone-organization-option.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-everyone-organization-option.png?w=280\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=b9a771493e748e72e953ea86fdc52bab 280w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-everyone-organization-option.png?w=560\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=c37f374494a319329e96ef8abcd438fc 560w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-everyone-organization-option.png?w=840\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=3b51192ba578c67ebbed02a00881ae1a 840w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-everyone-organization-option.png?w=1100\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=e958d2d8dde6cf9ad976fb08bd51e86e 1100w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-everyone-organization-option.png?w=1650\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=009f83c2048f5807859198d447842c16 1650w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/google-addin-validate-everyone-organization-option.png?w=2500\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=74952d002478356d3f540af61a63b1b9 2500w`})})]})]}),`\n`,_jsx(Warning,{children:_jsx(_components.p,{children:`To give Scribe the required permissions, you need to be a Super Admin in your Google Workspace. Invite someone from IT if you are not a Super Admin.`})}),`\n`,_jsx(Warning,{children:_jsx(_components.p,{children:`This integration works for Google Workspace users, not personal Gmail accounts.`})}),`\n`,_jsx(Heading,{level:`2`,id:`related-articles`,children:`Related articles`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:_jsx(_components.a,{href:`/en/troubleshooting/admin-policy-enforced`,children:`Admin Policy Enforced`})}),`\n`,_jsx(_components.li,{children:_jsx(_components.a,{href:`/en/troubleshooting/google-workspace-access-lost`,children:`Google Workspace access lost`})}),`\n`,_jsx(_components.li,{children:_jsx(_components.a,{href:`/en/troubleshooting/outlook-add-in-installation-not-validating`,children:`Outlook add-in installation is not validating`})}),`\n`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Google add-in not validating","description":"Troubleshoot the Scribe Google add-in when the Google Workspace validation process takes too long, gets stuck, or fails to complete successfully.","href":"/en/troubleshooting/google-add-in-not-validating"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Related articles","slug":"related-articles","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":["/_mintlify/custom/scribe/accca995bc9052c5/crisp.js","/_mintlify/custom/scribe/05d6e606e8b34eff/webmcp.js"],"dynamicCss":".mint-mx-auto {\n margin-left: auto;\n margin-right: auto\n}","subdomain":"scribe","siteName":"Scribe Mail Documentation","title":"Google add-in not validating - Scribe Mail Documentation","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{"en":{"href":"/en/troubleshooting/google-add-in-not-validating","matchLevel":0},"fr":{"href":"/fr/troubleshooting/google-add-in-not-validating","matchLevel":1},"de":{"href":"/de/troubleshooting/google-add-in-not-validating","matchLevel":1},"it":{"href":"/it/troubleshooting/google-add-in-not-validating","matchLevel":1},"es":{"href":"/es/troubleshooting/google-add-in-not-validating","matchLevel":1},"pt-BR":{"href":"/pt-BR/troubleshooting/google-add-in-not-validating","matchLevel":1},"nl":{"href":"/nl/troubleshooting/google-add-in-not-validating","matchLevel":1},"sv":{"href":"/sv/troubleshooting/google-add-in-not-validating","matchLevel":1},"no":{"href":"/no/troubleshooting/google-add-in-not-validating","matchLevel":1},"pl":{"href":"/pl/troubleshooting/google-add-in-not-validating","matchLevel":1},"id":{"href":"/id/troubleshooting/google-add-in-not-validating","matchLevel":1},"ja":{"href":"/ja/troubleshooting/google-add-in-not-validating","matchLevel":1},"ko":{"href":"/ko/troubleshooting/google-add-in-not-validating","matchLevel":1}}},"lastModified":"2026-06-13T17:37:17.714Z","originalFileLocation":"en/troubleshooting/google-add-in-not-validating.mdx","locale":"en"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Troubleshoot the Scribe Google add-in when the Google Workspace validation process takes too long, gets stuck, or fails to complete successfully.\">\u003cmeta data-mint-head name=\"application-name\" content=\"Scribe Mail Documentation\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Google add-in not validating - Scribe Mail Documentation\">\u003cmeta data-mint-head property=\"og:description\" content=\"Troubleshoot the Scribe Google add-in when the Google Workspace validation process takes too long, gets stuck, or fails to complete successfully.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Scribe Mail Documentation\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://scribe.mintlify.app/_mintlify/api/og/v2?division=Google+Workspace\u0026amp;title=Google+add-in+not+validating\u0026amp;description=Troubleshoot+the+Scribe+Google+add-in+when+the+Google+Workspace+validation+process+takes+too+long%2C+gets+stuck%2C+or+fails+to+complete+successfully.\u0026amp;theme=62874d1b91a2b45f9037df9f\u0026amp;signature=0ea1d10f94c9c2bd37474b34f8ccb67e6aa658a47b1891274465242086a110ee\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Google add-in not validating - Scribe Mail Documentation\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Troubleshoot the Scribe Google add-in when the Google Workspace validation process takes too long, gets stuck, or fails to complete successfully.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://scribe.mintlify.app/_mintlify/api/og/v2?division=Google+Workspace\u0026amp;title=Google+add-in+not+validating\u0026amp;description=Troubleshoot+the+Scribe+Google+add-in+when+the+Google+Workspace+validation+process+takes+too+long%2C+gets+stuck%2C+or+fails+to+complete+successfully.\u0026amp;theme=62874d1b91a2b45f9037df9f\u0026amp;signature=0ea1d10f94c9c2bd37474b34f8ccb67e6aa658a47b1891274465242086a110ee\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Scribe Mail Documentation\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#FD5721\">\u003clink data-mint-head rel=\"canonical\" href=\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/en/troubleshooting/google-add-in-not-validating.md\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"en\" href=\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"fr\" href=\"https://help.scribe-mail.com/fr/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"de\" href=\"https://help.scribe-mail.com/de/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"it\" href=\"https://help.scribe-mail.com/it/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"es\" href=\"https://help.scribe-mail.com/es/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"pt-BR\" href=\"https://help.scribe-mail.com/pt-BR/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"nl\" href=\"https://help.scribe-mail.com/nl/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"sv\" href=\"https://help.scribe-mail.com/sv/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"no\" href=\"https://help.scribe-mail.com/no/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"pl\" href=\"https://help.scribe-mail.com/pl/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"id\" href=\"https://help.scribe-mail.com/id/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"ja\" href=\"https://help.scribe-mail.com/ja/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"ko\" href=\"https://help.scribe-mail.com/ko/troubleshooting/google-add-in-not-validating\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"x-default\" href=\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://help.scribe-mail.com/#organization\",\"name\":\"Scribe Mail Documentation\",\"url\":\"https://help.scribe-mail.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/scribe/rBwYeOF3Rj63uiuF/logo/light.svg?fit=max\u0026auto=format\u0026n=rBwYeOF3Rj63uiuF\u0026q=85\u0026s=76534d22a2e75a5a9ea0e852f0c45a20\"}},{\"@type\":\"WebSite\",\"@id\":\"https://help.scribe-mail.com#website\",\"name\":\"Scribe Mail Documentation\",\"url\":\"https://help.scribe-mail.com\",\"publisher\":{\"@id\":\"https://help.scribe-mail.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating#webpage\",\"url\":\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating\",\"name\":\"Google add-in not validating\",\"description\":\"Troubleshoot the Scribe Google add-in when the Google Workspace validation process takes too long, gets stuck, or fails to complete successfully.\",\"dateModified\":\"2026-06-13T17:37:17.714Z\",\"isPartOf\":{\"@id\":\"https://help.scribe-mail.com#website\"},\"breadcrumb\":{\"@id\":\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Troubleshooting\",\"item\":\"https://help.scribe-mail.com/en/troubleshooting/gmail-ios-app-signature-not-showing-up\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Google Workspace\",\"item\":\"https://help.scribe-mail.com/en/troubleshooting/gmail-ios-app-signature-not-showing-up\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Google add-in not validating\",\"item\":\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating#article\",\"headline\":\"Google add-in not validating\",\"name\":\"Google add-in not validating\",\"description\":\"Troubleshoot the Scribe Google add-in when the Google Workspace validation process takes too long, gets stuck, or fails to complete successfully.\",\"url\":\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating\",\"mainEntityOfPage\":{\"@id\":\"https://help.scribe-mail.com/en/troubleshooting/google-add-in-not-validating#webpage\"},\"dateModified\":\"2026-06-13T17:37:17.714Z\",\"publisher\":{\"@id\":\"https://help.scribe-mail.com/#organization\"},\"isPartOf\":{\"@id\":\"https://help.scribe-mail.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Scribe Mail Documentation\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Scribe Mail Documentation","nav":{"global":null,"languages":[{"language":"en","default":true,"tabs":[{"tab":"Introduction","pages":[{"title":"Introduction","href":"/en/why-email-signatures"}]},{"tab":"Product documentation","groups":[{"group":"Getting started","pages":[{"title":"Sign in and sign up","sidebarTitle":"Sign in and sign up","href":"/en/sign-in-and-sign-up"},{"title":"How to set up your Scribe workspace","href":"/en/how-to-set-up-your-scribe-workspace"},{"title":"Configure your DNS","href":"/en/configure-your-dns"}]},{"group":"Home","pages":[{"title":"Home overview","href":"/en/home-overview"}]},{"group":"Signatures","pages":[{"title":"Signatures overview","href":"/en/signatures-overview"},{"title":"Create and manage signatures","href":"/en/create-and-manage-signatures"},{"title":"Filter and search signatures","href":"/en/filter-and-search-signatures"},{"title":"Signature status","href":"/en/signature-status"},{"title":"Signature priority","href":"/en/signature-priority"},{"title":"Install signatures","href":"/en/install-signatures"},{"title":"Signature installation statuses and errors","sidebarTitle":"Signature installation statuses and errors","href":"/en/signature-installation-statuses-and-errors"},{"title":"Signature detail page","href":"/en/signature-detail-page"},{"title":"Assign teammates to a signature","href":"/en/assign-teammates-to-a-signature"},{"title":"Signature variants","href":"/en/signature-variants"},{"title":"Preview signatures","href":"/en/preview-signatures"},{"title":"Signature analytics","href":"/en/signature-analytics"},{"title":"Signature settings","href":"/en/signature-settings"}]},{"group":"Editor","pages":[{"title":"Editor overview","href":"/en/editor/editor-overview"},{"title":"Tree panel","sidebarTitle":"Tree panel","href":"/en/editor/tree-panel"},{"group":"Blocks","icon":"folder","pages":[{"title":"Add blocks","href":"/en/editor/add-blocks"},{"title":"Containers and columns","href":"/en/editor/containers-and-columns"},{"title":"Text blocks","href":"/en/editor/text-blocks"},{"title":"Image blocks","href":"/en/editor/image-blocks"},{"title":"Button blocks","href":"/en/editor/button-blocks"},{"title":"Badge blocks","href":"/en/editor/badge-blocks"},{"title":"Social icons","href":"/en/editor/social-icons"},{"title":"List blocks","href":"/en/editor/list-blocks"}]},{"title":"Canvas","href":"/en/editor/canvas"},{"title":"Editor top bar","href":"/en/editor/editor-top-bar"},{"title":"Action bar","href":"/en/editor/action-bar"},{"title":"Template library","href":"/en/editor/template-library"},{"title":"Image library","href":"/en/editor/image-library"},{"title":"Styling panel","href":"/en/editor/styling-panel"},{"title":"Personalize links with Smart Fields","href":"/en/editor/personalize-links"},{"title":"Building Layouts with Columns and Rows","sidebarTitle":"Building Layouts with Columns and Rows","href":"/en/editor/building-layouts-with-columns-and-rows"}]},{"group":"Teammates","pages":[{"title":"Teammates overview","href":"/en/teammates/teammates-overview"},{"group":"Add teammates","icon":"folder","pages":[{"title":"Google Workspace Directory","href":"/en/editor/google-workspace-directory"},{"title":"Connect Microsoft Entra ID","href":"/en/teammates/connect-microsoft-entra-id"},{"title":"Add teammates manually","href":"/en/teammates/add-teammates-manually"},{"title":"Upload a CSV","href":"/en/teammates/upload-csv"}]},{"title":"Teammate profile","href":"/en/teammates/teammate-profile"}]},{"group":"Smart Fields","pages":[{"title":"Smart Fields","href":"/en/smart-fields"}]},{"group":"Integrations","pages":[{"title":"Scribe integrations: deploy signatures and sync teammates","sidebarTitle":"Overview","href":"/en/integrations-overview"},{"group":"Signatures","icon":"folder","pages":[{"group":"Installation Client-side (automated)","icon":"folder","pages":[{"title":"Google Workspace","href":"/en/integrations/signatures/google-workspace-client-side"},{"title":"Microsoft 365","href":"/en/integrations/signatures/microsoft-365-client-side"},{"title":"Zoho Mail","href":"/en/integrations/signatures/zoho-mail"},{"title":"Front","href":"/en/integrations/signatures/front-client-side"},{"title":"Outreach","href":"/en/integrations/signatures/outreach-client-side"},{"title":"Salesforce","href":"/en/integrations/signatures/salesforce-client-side"},{"title":"SalesLoft","href":"/en/integrations/signatures/salesloft-client-side"},{"title":"Smartlead","href":"/en/integrations/signatures/smartlead-client-side"}]},{"group":"Installation Server-side (automated)","icon":"folder","pages":[{"title":"Google Workspace (Server Side)","href":"/en/integrations/signatures/google-workspace-server-side"},{"title":"Microsoft 365: Server Side","href":"/en/integrations/signatures/microsoft-365-server-side"},{"title":"HubSpot email signatures (Server Side)","sidebarTitle":"HubSpot (Server Side)","href":"/en/integrations/signatures/hubspot-server-side"}]},{"group":"Installation Manual","icon":"folder","pages":[{"group":"Apple Mail","icon":"folder","pages":[{"title":"Apple Mail","href":"/en/integrations/signatures/apple-mail"},{"title":"Apple Mail (Remote Monitoring)","href":"/en/integrations/signatures/apple-mail-rmm"}]},{"group":"Outlook Mac","icon":"folder","pages":[{"title":"Outlook Mac","href":"/en/integrations/signatures/outlook-mac"},{"title":"Outlook Mac (Remote Monitoring)","href":"/en/integrations/signatures/outlook-mac-rmm"}]},{"group":"Outlook Windows","icon":"folder","pages":[{"title":"Outlook Windows","href":"/en/integrations/signatures/outlook-windows"},{"title":"Outlook Windows (Remote Monitoring)","href":"/en/integrations/signatures/outlook-windows-rmm"}]},{"group":"Signature HTML","icon":"folder","pages":[{"title":"Signature HTML","href":"/en/integrations/signatures/signature-html"},{"title":"Install HTML signature in Gmail","href":"/en/integrations/signatures/signature-html-gmail"},{"title":"Install HTML signature in Outlook","href":"/en/integrations/signatures/signature-html-outlook"}]}]}]},{"group":"Teammates","icon":"folder","pages":[{"title":"Google Workspace","href":"/en/integrations/teammates/google-workspace-teammates"},{"title":"Microsoft Entra ID","href":"/en/integrations/teammates/microsoft-entra-id-teammates"},{"title":"Zoho Mail","href":"/en/integrations/teammates/zoho-mail-teammates"}]},{"group":"Smart Fields","icon":"folder","pages":[{"group":"HRIS","icon":"folder","pages":[{"title":"BambooHR","href":"/en/integrations/smart-fields/bamboohr-smart-fields"},{"title":"Ceridian Dayforce","href":"/en/integrations/smart-fields/ceridian-dayforce-smart-fields"},{"title":"ChartHop","href":"/en/integrations/smart-fields/charthop-smart-fields"},{"title":"Deel","href":"/en/integrations/smart-fields/deel-smart-fields"},{"title":"Gusto","href":"/en/integrations/smart-fields/gusto-smart-fields"},{"title":"Hibob","href":"/en/integrations/smart-fields/hibob-smart-fields"},{"title":"Lattice","href":"/en/integrations/smart-fields/lattice-smart-fields"},{"title":"Lucca","href":"/en/integrations/smart-fields/lucca-smart-fields"},{"title":"Okta","href":"/en/integrations/smart-fields/okta-smart-fields"},{"title":"Payfit","href":"/en/integrations/smart-fields/payfit-smart-fields"},{"title":"Rippling","href":"/en/integrations/smart-fields/rippling-smart-fields"},{"title":"UKG","href":"/en/integrations/smart-fields/ukg-smart-fields"},{"title":"Workday","href":"/en/integrations/smart-fields/workday-smart-fields"},{"title":"Workleap Pingboard","href":"/en/integrations/smart-fields/workleap-pingboard-smart-fields"}]},{"group":"Business Phone System","icon":"folder","pages":[{"title":"Aircall","href":"/en/integrations/smart-fields/aircall-smart-fields"},{"title":"Cloudtalk","href":"/en/integrations/smart-fields/cloudtalk-smart-fields"},{"title":"Dialpad","href":"/en/integrations/smart-fields/dialpad-smart-fields"},{"title":"Nextiva","href":"/en/integrations/smart-fields/nextiva-smart-fields"}]},{"group":"Calendar","icon":"folder","pages":[{"title":"Cal.com","href":"/en/integrations/smart-fields/calcom-smart-fields"},{"title":"Calendly","href":"/en/integrations/smart-fields/calendly-smart-fields"},{"title":"Chili Piper","href":"/en/integrations/smart-fields/chili-piper-smart-fields"}]},{"group":"Sales execution","icon":"folder","pages":[{"title":"Outreach","href":"/en/integrations/smart-fields/outreach-smart-fields"}]}]}]},{"group":"Analytics","pages":[{"title":"Analytics Overview","sidebarTitle":"Analytics Overview","href":"/en/analytics-overview"},{"title":"Analytics Dashboard","sidebarTitle":"Analytics Dashboard","href":"/en/analytics-dashboard"},{"title":"Conversion tracking","sidebarTitle":"Conversion tracking","href":"/en/conversion-tracking"}]},{"group":"Campaigns","pages":[{"title":"Email signature marketing campaigns","sidebarTitle":"Overview","href":"/en/marketing-overview"},{"title":"Marketing Campaign","sidebarTitle":"Campaign","href":"/en/marketing-campaign"}]},{"group":"Settings","pages":[{"title":"Workspaces","sidebarTitle":"Workspaces","href":"/en/workspaces"},{"title":"Members","sidebarTitle":"Members","href":"/en/members"},{"title":"Account","sidebarTitle":"Account","href":"/en/account"},{"group":"DNS","icon":"folder","pages":[{"title":"Why configure a sending domain?","sidebarTitle":"Why configure a sending domain?","href":"/en/why-configure-a-sending-domain"},{"title":"Configure your sending domain","sidebarTitle":"Configure your sending domain","href":"/en/configure-your-sending-domain"}]}]},{"group":"Pricing","pages":[{"title":"How Scribe Mail billing works","sidebarTitle":"Pricing","href":"/en/pricing"},{"title":"Plans","sidebarTitle":"Plans","href":"/en/plans"},{"title":"Plan limits and changes","sidebarTitle":"Plan limits and changes","href":"/en/plan-limits-and-changes"},{"title":"Billing","sidebarTitle":"Billing","href":"/en/billing"}]},{"group":"Troubleshooting","pages":[{"group":"Google Workspace","icon":"folder","pages":[{"title":"Gmail iOS app: Signature not showing up","href":"/en/troubleshooting/gmail-ios-app-signature-not-showing-up"},{"title":"Admin Policy Enforced","href":"/en/troubleshooting/admin-policy-enforced"},{"title":"Is your Gmail settings correctly set up?","href":"/en/troubleshooting/is-your-gmail-settings-correctly-set-up"},{"title":"Setting up Gmail Auto Responder","description":"Configure your Gmail Vacation Auto Responder so your Scribe email signature displays correctly in out-of-office and automated reply messages to senders.","href":"/en/troubleshooting/setting-up-gmail-auto-responder"},{"title":"Google add-in not validating","href":"/en/troubleshooting/google-add-in-not-validating"},{"title":"Google Workspace access lost","description":"Restore Scribe access when your account is locked because Google Workspace permissions are missing, revoked, or were changed by an administrator.","href":"/en/troubleshooting/google-workspace-access-lost"},{"title":"Google Workspace API forbidden access","sidebarTitle":"Forbidden access","href":"/en/troubleshooting/google-workspace-forbidden-access"},{"title":"Fix the user not found error for email aliases","sidebarTitle":"Fix the user not found error for email aliases","href":"/en/troubleshooting/fix-user-not-found-error-for-email-aliases"}]},{"group":"Microsoft 365","icon":"folder","pages":[{"title":"Outlook add-in installation is not validating","href":"/en/troubleshooting/outlook-add-in-installation-not-validating"},{"title":"Outlook Web add in signatures not being installed","href":"/en/troubleshooting/outlook-web-add-in-signatures-not-being-installed"},{"title":"How to update the Scribe Microsoft add in","href":"/en/troubleshooting/how-to-update-the-scribe-microsoft-add-in"},{"title":"Switch to new Outlook version","href":"/en/troubleshooting/switch-to-new-outlook-version"}]},{"group":"Zoho Mail","icon":"folder","pages":[{"title":"Signature too long for Zoho Mail","sidebarTitle":"Signature too long","href":"/en/troubleshooting/zoho-mail-signature-too-long"},{"title":"Zoho Mail access lost","sidebarTitle":"Access lost","href":"/en/troubleshooting/zoho-mail-access-lost"},{"title":"Zoho Mail signature not installed","sidebarTitle":"Signature not installed","href":"/en/troubleshooting/zoho-mail-signature-not-installed"}]},{"group":"Front","icon":"folder","pages":[{"title":"Fix the \"User Not Found on Front\" error","href":"/en/troubleshooting/user-not-found"},{"title":"Forbidden access","href":"/en/troubleshooting/forbidden-access"},{"title":"Fix the \"Channel Not Found on Front\" error","href":"/en/troubleshooting/channel-not-found"}]},{"group":"Apple Mail","icon":"folder","pages":[{"title":"Images are not showing","href":"/en/troubleshooting/images-are-not-showing"},{"title":"Unable to install signature","href":"/en/troubleshooting/unable-to-install-signature"}]},{"group":"BambooHR","icon":"folder","pages":[{"title":"BambooHR teammate sync not working","href":"/en/troubleshooting/bamboohr-teammate-sync-not-working"}]},{"title":"Signature not appearing","href":"/en/troubleshooting/signature-not-appearing"},{"title":"Safari compatibility","href":"/en/troubleshooting/safari-compatibility"},{"title":"Enable clipboard permissions for signature HTML copying","sidebarTitle":"Enable clipboard permissions","href":"/en/troubleshooting/how-to-enable-clipboard-permissions-for-signature-html-copying"}]}]},{"tab":"AI agents","pages":[{"title":"AI agents","href":"/en/ai-agents"}]},{"tab":"API Reference","pages":[{"title":"API Reference","href":"/api-reference/introduction"}]},{"tab":"Webhooks","pages":[{"title":"Webhooks","href":"/webhooks/overview"}]},{"tab":"Security","pages":[{"title":"Security","href":"/en/what-scribe-does-concerning-security"}]},{"tab":"Changelog","pages":[{"title":"Changelog","href":"/en/product-updates"}]}]},{"language":"fr","pages":[{"title":"fr","href":"/fr/troubleshooting/google-add-in-not-validating"}]},{"language":"de","pages":[{"title":"de","href":"/de/troubleshooting/google-add-in-not-validating"}]},{"language":"it","pages":[{"title":"it","href":"/it/troubleshooting/google-add-in-not-validating"}]},{"language":"es","pages":[{"title":"es","href":"/es/troubleshooting/google-add-in-not-validating"}]},{"language":"pt-BR","pages":[{"title":"pt-BR","href":"/pt-BR/troubleshooting/google-add-in-not-validating"}]},{"language":"nl","pages":[{"title":"nl","href":"/nl/troubleshooting/google-add-in-not-validating"}]},{"language":"sv","pages":[{"title":"sv","href":"/sv/troubleshooting/google-add-in-not-validating"}]},{"language":"no","pages":[{"title":"no","href":"/no/troubleshooting/google-add-in-not-validating"}]},{"language":"pl","pages":[{"title":"pl","href":"/pl/troubleshooting/google-add-in-not-validating"}]},{"language":"id","pages":[{"title":"id","href":"/id/troubleshooting/google-add-in-not-validating"}]},{"language":"ja","pages":[{"title":"ja","href":"/ja/troubleshooting/google-add-in-not-validating"}]},{"language":"ko","pages":[{"title":"ko","href":"/ko/troubleshooting/google-add-in-not-validating"}]}]},"title":"Google add-in not validating - Scribe Mail Documentation","buildId":"dpl_EnxDqhjaNc9a8MVa833TGULPd9uJ","deploymentId":"dpl_EnxDqhjaNc9a8MVa833TGULPd9uJ","dynamics":["07c022d89b","a74be98ba7"],"chunks":["Frame-CIbhtp2j.js","DynamicMarkdown-CtpgKJwj.js","zoom-image-lightbox-CVZVK4hN.js","lightbox-handle-r17bVUz3.js"]}