1
Make sure the correct Google account is selected
Make sure you selected the correct Google account when installing the add-in from the Google Workspace Marketplace. Sometimes users select a different domain name from their Google account.

2
Make sure the correct email is selected
Make sure the email you selected to install the add-in is part of your Google Workspace account. You can change this email in Scribe by going to the Integration page and opening the Google Workspace integration: 



3
Select Everyone at your organization
Make sure to select the option “Everyone at your organization” when installing the app.
