Articles on: Security

Are you sending our email through Scribe servers?

To be safe and secure, all Scribe email signatures are installed on the client side, rather than the server side. While a server-side installation would allow Scribe to integrate signatures across all mobile email apps, it introduces security risks that we believe are too significant to ignore.

Here are the reasons why installing email signatures on the client side is both better and safer than on the server side:

User Experience and Control: On the client side, users can see their signatures while composing an email. This gives them a visual cue and assurance that their professional branding is in place. On the server side, signatures are appended after the user hits "send", making it invisible to them during the drafting process.

Fewer Formatting Issues: Server-side solutions sometimes run into formatting issues, especially when emails pass through various mail servers or are viewed on different devices. Client-side installation ensures that what you see while drafting is what your recipient will get.

No Delays in Sending: Emails aren't slowed down by any server processing to append a signature. This can be crucial for businesses where every millisecond can count, such as in high-frequency trading or emergency services.

Versatility with Multiple Signatures: Some professionals have different signatures for internal and external correspondence, or for different departments or roles. Client-side installations allow for easy toggling between different signatures as per the user's needs.

Less Strain on Servers: Every action taken on the server side consumes resources. By managing signatures on the client side, you reduce the burden on your email servers, potentially improving overall system performance.

Immediate Updates: If a user updates their signature on their email client, it takes effect immediately. In contrast, server-side changes might require propagation time, especially if there are caches or other layers of complexity.

Greater Privacy Control: Emails don't have to be routed through an additional server layer (which appends the signature) before reaching the recipient. This reduces potential points of vulnerability or data interception.

Lower Complexity: Client-side solutions are often simpler, requiring fewer integrations or configurations with your email infrastructure. This can lead to easier troubleshooting and maintenance.

Updated on: 18/10/2023

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