# Unable to install signature

### If you see your Scribe signature in the list

The Scribe signature begins with "Scribe" followed by your email. If you see the signature in the list, [follow this article](https://help.scribe-mail.com/scribe/install-signatures/semi-automated-installation/apple-mail#id-5.-select-scribe-signature) to finish the installation.

<figure><img src="https://208817895-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdCWalfiZW3LFy32wvLxI%2Fuploads%2FrMo8XQXZH7jLoOTUOEyz%2FSCR-20240515-nqdr.png?alt=media&#x26;token=83b99587-056f-4bdb-a9c2-ce22771896e0" alt="" width="563"><figcaption></figcaption></figure>

### If you don't see the Scribe signature in the list

Follow those steps to know if you are using iCloud Drive for mail or not:

{% stepper %}
{% step %}
Open your system settings, open the Apple ID tab, and click on iCloud.

<figure><img src="https://208817895-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdCWalfiZW3LFy32wvLxI%2Fuploads%2FOCnLWKWJwpvTABbSr4ZJ%2FSCR-20240515-nrrv.png?alt=media&#x26;token=998f585a-46b8-434c-b245-e4867bcfbbc4" alt="" width="563"><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### In the iCloud section, click on iCloud Drive.

<figure><img src="https://208817895-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdCWalfiZW3LFy32wvLxI%2Fuploads%2FhIjXoNrAnGF7lSGypBSg%2FSCR-20240515-ntto.png?alt=media&#x26;token=238ecc7c-343a-4d67-8516-00cea491a1ac" alt="" width="563"><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### In the next window, click on "Apps syncing to iCloud Drive"

<figure><img src="https://208817895-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdCWalfiZW3LFy32wvLxI%2Fuploads%2FS8oPayeq6QRWOyXmyI59%2FSCR-20240515-nuil-2.png?alt=media&#x26;token=9d73316a-c812-47a5-b431-39aa147301b7" alt="" width="563"><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### In the next window, check if the Mail option is active

<figure><img src="https://208817895-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdCWalfiZW3LFy32wvLxI%2Fuploads%2F1FbCbyrTtKbLwbaNydUU%2FSCR-20240515-nuyj.png?alt=media&#x26;token=53d98689-1835-42ae-a3db-bf7eb52eed7a" alt="" width="563"><figcaption></figcaption></figure>

If the Mail option is active, you can activate the option "I am using iCloud Drive for Mail" in the Scribe App, otherwise, disable the same option in the Scribe App.

<figure><img src="https://208817895-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdCWalfiZW3LFy32wvLxI%2Fuploads%2Fe5S8bvGmHZRgPsbcPc9x%2FSCR-20240515-nvls-3.png?alt=media&#x26;token=2f52697d-d08d-4a38-85bc-610408be7066" alt="" width="375"><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}