# Unable to install signature

### If you see your Scribe signature in the list

The Scribe signature begins with "Scribe" followed by your email. If you see the signature in the list, [follow this article](https://help.scribe-mail.com/scribe/troubleshooting/apple-mail/pages/LbMNjJjnoNip0oyKqtDz#id-5.-select-scribe-signature) to finish the installation.

<figure><img src="/files/ZdDfWrk4OkKsVadOLyWR" alt="" width="563"><figcaption></figcaption></figure>

### If you don't see the Scribe signature in the list

Follow those steps to know if you are using iCloud Drive for mail or not:

{% stepper %}
{% step %}
Open your system settings, open the Apple ID tab, and click on iCloud.

<figure><img src="/files/pxYW2RtoPwHfB6UCGjCk" alt="" width="563"><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### In the iCloud section, click on iCloud Drive.

<figure><img src="/files/o5bGZkS6TLWaVwcnPMe6" alt="" width="563"><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### In the next window, click on "Apps syncing to iCloud Drive"

<figure><img src="/files/M5b8fJMcUNJ75m0d9FqV" alt="" width="563"><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### In the next window, check if the Mail option is active

<figure><img src="/files/MfrjMFUWuBwKmUdsn0Yf" alt="" width="563"><figcaption></figcaption></figure>

If the Mail option is active, you can activate the option "I am using iCloud Drive for Mail" in the Scribe App, otherwise, disable the same option in the Scribe App.

<figure><img src="/files/XUijb34yd4nbSo7ykMb6" alt="" width="375"><figcaption></figcaption></figure>

{% endstep %}
{% endstepper %}


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