Does Scribe email signatures work on mobile?
Scribe email signatures are designed to display properly and be responsive on mobile.
Due to the technical limitations of the different email clients, the use cases in which Scribe email signatures are displayed on mobile are the following:
If you send an email from your phone's email app
| Work on Mobile | Doesn't work on mobile |
|---|---|
Gmail iOS app | Gmail Android app |
Outlook app for iOS and Android | Apple Mail |
If you send an email from your desktop email client
Scribe email signatures are compatible with all email clients and display correctly.
No action is required on your side to display the signature on mobile. It will be automatically done by Scribe.
It's important to note that all Scribe email signatures are installed on the client side.
While a server-side installation would allow Scribe to integrate signatures across all mobile email apps, it introduces security risks that we believe are too significant to ignore. Here are the reasons why installing email signatures on the client side is both better and safer than on the server side:
Greater Privacy Control: emails don't have to be routed through an additional server layer (which appends the signature) before reaching the recipient. This reduces potential points of vulnerability or data interception.
Fewer Formatting Issues: server-side solutions sometimes run into formatting issues, especially when emails pass through various mail servers or are viewed on different devices. Client-side installation ensures that what you see while drafting is what your recipient will get.
User Experience and Control: on the client side, users can see their signatures while composing an email. This gives them a visual cue and assurance that their professional branding is in place. On the server side, signatures are appended after the user hits "send", making it invisible to them during the drafting process.
No Delays in Sending: emails aren't slowed down by any server processing to append a signature. This can be crucial for businesses where every millisecond can count, such as in high-frequency trading or emergency services.
Immediate Updates: If a user updates their signature on their email client, it takes effect immediately. In contrast, server-side changes might require propagation time, especially if there are caches or other layers of complexity.
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