# How does Scribe track and store data? When you install your Scribe signature, we begin tracking signature openings and clicks. If you wish to opt out of this automatic tracking, you can do so from your workspace settings page. We anonymize IP addresses, ensuring that we never store the raw IP addresses of your recipients. **Data Expiration Practices** To comply with the EU General Data Protection Regulation (GDPR), we automatically delete data that we no longer need or have a use for. * For a free plan, tracking data is retained for 30 days. * For a paid plan, tracking data is retained for 1 year. * Concerning workspace data (like teammates), we retain this data until your workspace is deleted or if your workspace remains inactive for 6 months. **How We Track Data** Below is a comprehensive list of the data we track: **Standard Data Tracked** * IP (anonymized) * Country (Determined from IP before anonymization) * Client name (e.g., Chrome, Apple Mail) * Client version * Device type (e.g., Mobile, Tablet, Laptop) **Customizable Data Syncing** You have the autonomy to select which data you want to sync from your email provider to Scribe. By default, we sync mandatory details like email, along with first name, last name, and job position. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.scribe-mail.com/scribe/data-protection/how-does-scribe-track-and-store-data.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.