Articles on: Integrations - Signatures

Microsoft 365 (Windows, Mac, Web)

Integration type: Automated installation - Cloud app - One click installation from admin - Synced signatures

This integration will install your Scribe signature on the Microsoft 365 PC and Apple desktop apps, as well as on the Microsoft 365 web version.

You have to be connected as an Microsoft 365 Global Administrator to install the Scribe Outlook Addin.


Microsoft 365 is the new name that replace Office 365.

For automated installation, Scribe ensures 24/7 brand consistency. This is achieved by Scribe continuously comparing teammates' signatures to the approved Scribe design. If discrepancies are detected, Scribe automatically triggers a reinstallation of the correct signature design.

Follow the steps below to install your signatures in Microsoft 365.


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1. Install Scribe App


Click here to install the Scribe Add-in from Microsoft App Source.




2. In the next popup, complete your information and click on 'Get it now'."


You will be redirected to the Addin installation in your Microsoft 365 admin.
If you are redirected to your Outlook Inbox, you are not connected as a global administrator. In that case, the add-in will not work properly.

3. Choose the users for which you want to deploy the add-in


Choose the users for which you want to deploy the add-in then click Next. We advise you to select "Entire organization" except if you want to test on a small batch of users.




4. Click on Accept permissions and accept the permissions in the opened popup.





5. Click on Next



6. Click on Finish deployment


The add-in will now be deployed in your O365 account.

Note: According to Microsoft, it can take up to six hours for the app to appear in Outlook. In practice, it's less than 30 minutes.


7. Install your Scribe signatures


Once the add-in has been deployed by Microsoft, you'll see a 'validate' status in your Scribe account.
For the final step, go to your Scribe departments for which you want to install the signature, then click on the “Activate automatic installation” button. This ensures that every time you modify your signature templates, your Scribe signatures are automatically updated. You can pause the automatic installation anytime if needed.





Troubleshooting



Not working? Check your Outlook compatibility below

The user requires an active Microsoft 365 subscription that includes Outlook Desktop.
The Scribe Outlook add-in is compatible with the following Outlook versions:

On Windows:


For users on the current channel: v16.0.14026.20000
For users on the monthly channel: v16.0.14131.20000
For users on the semi-annual channel: v16.0.14326.10000

Where to find your Office 365 update channel?
In Outlook desktop, click on File → Office Account. In the "About Outlook" section, you'll see your update channel.




Where to find the version of your Outlook on Windows?
In Outlook desktop, navigate to File → Office Account → About Outlook. A window will open displaying your Outlook version.




On MacOS:


The Outlook add-in is compatible only with the new version of Outlook for Mac V16.54 (21101001) and later versions.

How to activate the new version of Outlook for Mac:
Activate the new Outlook version using the toggle at the top right. Click on "Open the new Outlook", and Outlook will restart using the new version.



How to determine the version of your Outlook for Mac:
Click on the Outlook menu at the top left, then select "About Outlook".




FAQ



When I move a user in Active Directory to another group, does the user automatically move to the appropriate Scribe department?
Yes.

What happens when I deactivate a user license in my Microsoft Active Directory?


When you deactivate a license for a user in your email provider, the user's signature will be removed from Scribe as well as from your subscription.

Updated on: 17/01/2024

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