Feilsøk Scribe-tillegget for Google når valideringsprosessen for Google Workspace tar for lang tid, står fast eller ikke fullføres.
Hvis du har ventet i mer enn 30 minutter på at Google-tillegget skal valideres, sjekk følgende.
1
Sørg for at riktig Google-konto er valgt
Sørg for at du valgte riktig Google-konto da du installerte tillegget fra Google Workspace Marketplace. Noen ganger velger brukere et annet domenenavn fra Google-kontoen sin.
2
Sørg for at riktig e-post er valgt
Sørg for at e-posten du valgte for å installere tillegget er en del av Google Workspace-kontoen din. Du kan endre denne e-posten i Scribe ved å gå til integrasjonssiden og åpne Google Workspace-integrasjonen:
Når integrasjonen allerede er installert
Når integrasjonen fortsatt valideres
3
Velg Alle i organisasjonen din
Sørg for å velge alternativet “Everyone at your organization” når du installerer appen.
For å gi Scribe de nødvendige tillatelsene må du være Super Admin i Google Workspace. Inviter noen fra IT hvis du ikke er Super Admin.
Denne integrasjonen fungerer for Google Workspace-brukere, ikke personlige Gmail-kontoer.
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