Resuelve los problemas del complemento de Scribe para Google cuando el proceso de validación de Google Workspace tarda demasiado, se queda bloqueado o no se completa correctamente.
Si llevas más de 30 minutos esperando a que se valide tu complemento de Google, comprueba lo siguiente.
1
Asegúrate de que has seleccionado la cuenta de Google correcta
Asegúrate de haber seleccionado la cuenta de Google correcta al instalar el complemento desde Google Workspace Marketplace. A veces los usuarios seleccionan un dominio distinto al de su cuenta de Google.
2
Asegúrate de que el correo seleccionado es el correcto
Asegúrate de que el correo electrónico que has seleccionado para instalar el complemento forma parte de tu cuenta de Google Workspace. Puedes cambiar este correo en Scribe yendo a la página de integraciones y abriendo la integración de Google Workspace:
Cuando la integración ya está instalada
Cuando la integración está pendiente de validación
3
Selecciona Todos los miembros de tu organización
Asegúrate de seleccionar la opción “Everyone at your organization” al instalar la aplicación.
Para conceder a Scribe los permisos necesarios, debes ser superadministrador de tu Google Workspace. Si no lo eres, invita a alguien del equipo de IT.
Esta integración funciona para usuarios de Google Workspace, no para cuentas personales de Gmail.
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