Felsök Scribes Google-tillägg när valideringsprocessen i Google Workspace tar för lång tid, fastnar eller inte slutförs.
Om du har väntat i mer än 30 minuter på att ditt Google-tillägg ska valideras, kontrollera följande.
1
Kontrollera att rätt Google-konto är valt
Kontrollera att du valde rätt Google-konto när du installerade tillägget från Google Workspace Marketplace. Ibland väljer användare ett annat domännamn från sitt Google-konto.
2
Make sure the correct email is selected
Kontrollera att den e-postadress du valde för att installera tillägget ingår i ditt Google Workspace-konto. Du kan ändra denna e-postadress i Scribe genom att gå till integrationssidan och öppna Google Workspace-integrationen:
När integrationen redan är installerad
När integrationen fortfarande valideras
3
Välj Alla i din organisation
Se till att välja alternativet “Everyone at your organization” när du installerar appen.
För att ge Scribe de behörigheter som krävs måste du vara huvudadministratör i ditt Google Workspace. Bjud in någon från IT om du inte är huvudadministratör.
Den här integrationen fungerar för Google Workspace-användare, inte för privata Gmail-konton.
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