Découvrez comment résoudre l’erreur d’accès interdit de l’API Front en activant l’accès API aux ressources individuelles dans les paramètres personnels Front.
Lorsque vous recevez le message « Front API has forbidden access to this teammate’s signature », l’utilisateur n’a pas activé l’accès API à ses ressources individuelles dans ses paramètres personnels Front.
Le collaborateur doit accéder à ses paramètres personnels Front, activer l’accès API aux ressources individuelles, puis autoriser Scribe à installer sa signature.
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/schema.json","name":"Scribe Mail Documentation","description":"Learn how to create, manage, and deploy professional email signatures at scale with Scribe. Find step by step guides for the signature editor, teammate management, smart fields, campaign banners, analytics, integrations with Google Workspace and Microsoft 365, API access, MCP server connection, and more.","colors":{"primary":"#FD5721","light":"#FD5721","dark":"#FD5721"},"logo":{"light":"https://mintcdn.com/scribe/rBwYeOF3Rj63uiuF/logo/light.svg?fit=max\u0026auto=format\u0026n=rBwYeOF3Rj63uiuF\u0026q=85\u0026s=76534d22a2e75a5a9ea0e852f0c45a20","dark":"https://mintcdn.com/scribe/rBwYeOF3Rj63uiuF/logo/dark.svg?fit=max\u0026auto=format\u0026n=rBwYeOF3Rj63uiuF\u0026q=85\u0026s=e9ddbc8308b1a2a0cb116fdb4ddbc4ad"},"favicon":"https://mintcdn.com/scribe/viKPFTjse_ZIHgzR/favicon.svg?fit=max\u0026auto=format\u0026n=viKPFTjse_ZIHgzR\u0026q=85\u0026s=f660b139502109050340e578cdecd19f","navbar":{"links":[{"href":"https://cal.com/forms/33a695aa-3046-40da-ba42-1d7cbb815da3","label":"Book a demo"},{"href":"https://app.scribe-mail.com/login","label":"Login"},{"href":"https://app.scribe-mail.com/registration","label":"Start 14-days free trial","type":"button"}]},"footer":{"socials":{"x":"https://x.com/ScribeMail","linkedin":"https://www.linkedin.com/company/scribemail","website":"https://www.scribe-mail.com/","instagram":"https://www.instagram.com/scribe_mail","youtube":"https://www.youtube.com/@scribe-email-signatures/featured"}},"seo":{"metatags":{"twitter:site":"@ScribeMail"},"indexing":"all"},"fonts":{"family":"Inter"},"icons":{"library":"lucide"},"integrations":{"ga4":{"measurementId":"G-CEG0NJ333Y"},"posthog":{"apiKey":"phc_zFx4ffhm0OjiQvy9PmXaPUGs1BkA4rsE8ZQw8q6BYop","apiHost":"https://eu.i.posthog.com","sessionRecording":false}},"contextual":{"options":["copy","view","assistant","download-spec","chatgpt","claude","perplexity","grok","aistudio","windsurf","mcp","cursor","vscode"],"display":"header"},"styling":{"latex":true},"navigation":{"languages":[{"language":"en","default":true,"href":"en/why-email-signatures"},{"language":"fr","href":"fr/why-email-signatures"},{"language":"de","href":"de/why-email-signatures"},{"language":"it","href":"it/why-email-signatures"},{"language":"es","href":"es/why-email-signatures"},{"language":"pt-BR","href":"pt-BR/why-email-signatures"},{"language":"nl","href":"nl/why-email-signatures"},{"language":"sv","href":"sv/why-email-signatures"},{"language":"no","href":"no/why-email-signatures"},{"language":"pl","href":"pl/why-email-signatures"},{"language":"id","href":"id/why-email-signatures"},{"language":"ja","href":"ja/why-email-signatures"},{"language":"ko","href":"ko/why-email-signatures"}]}},"deployment":{"deploymentMetadataValue":{"subdomain":"scribe","hasAudioNarration":false,"actualSubdomain":"scribe","customDomains":["help.scribe-mail.com"],"gitSource":{"type":"github","owner":"scribemail","repo":"documentation","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"liveDeploymentHistoryId":"6ae4aeeed2f3537f5ebaf950","collectionId":"70b3c95f-10be-4dae-bd15-e6074af84aac","schemaVersion":"v3","latestBuiltDeploymentHistoryId":"6ae4aeeed2f3537f5ebaf950"},"feedback":{"thumbs":true},"entitlements":{"AI_CHAT":{"status":"ENABLED"}},"buildId":"6ae4aeeed2f3537f5ebaf950","clientVersion":"0.0.4039","searchFilterCounts":[{"language":"de","tag":"Product documentation","count":126},{"language":"en","tag":"Product documentation","count":126},{"language":"es","tag":"Product documentation","count":126},{"language":"fr","tag":"Product documentation","count":126},{"language":"id","tag":"Product documentation","count":126},{"language":"it","tag":"Product documentation","count":126},{"language":"ja","tag":"Product documentation","count":126},{"language":"ko","tag":"Product documentation","count":126},{"language":"nl","tag":"Product documentation","count":126},{"language":"no","tag":"Product documentation","count":126},{"language":"pl","tag":"Product documentation","count":126},{"language":"pt-BR","tag":"Product documentation","count":126},{"language":"sv","tag":"Product documentation","count":126},{"language":"default","tag":"API Reference","count":74},{"language":"de","tag":"Integrations","count":46},{"language":"en","tag":"Integrations","count":46},{"language":"es","tag":"Integrations","count":46},{"language":"fr","tag":"Integrations","count":46},{"language":"id","tag":"Integrations","count":46},{"language":"it","tag":"Integrations","count":46},{"language":"ja","tag":"Integrations","count":46},{"language":"ko","tag":"Integrations","count":46},{"language":"nl","tag":"Integrations","count":46},{"language":"no","tag":"Integrations","count":46},{"language":"pl","tag":"Integrations","count":46},{"language":"pt-BR","tag":"Integrations","count":46},{"language":"sv","tag":"Integrations","count":46},{"language":"de","tag":"Introduction","count":40},{"language":"en","tag":"Introduction","count":40},{"language":"es","tag":"Introduction","count":40},{"language":"fr","tag":"Introduction","count":40},{"language":"id","tag":"Introduction","count":40},{"language":"it","tag":"Introduction","count":40},{"language":"ja","tag":"Introduction","count":40},{"language":"ko","tag":"Introduction","count":40},{"language":"nl","tag":"Introduction","count":40},{"language":"no","tag":"Introduction","count":40},{"language":"pl","tag":"Introduction","count":40},{"language":"pt-BR","tag":"Introduction","count":40},{"language":"sv","tag":"Introduction","count":40},{"language":"de","tag":"Signatures","count":33},{"language":"de","tag":"Security","count":33},{"language":"en","tag":"Signatures","count":33},{"language":"en","tag":"Security","count":33},{"language":"es","tag":"Signatures","count":33},{"language":"es","tag":"Security","count":33},{"language":"fr","tag":"Signatures","count":33},{"language":"fr","tag":"Security","count":33},{"language":"id","tag":"Signatures","count":33},{"language":"id","tag":"Security","count":33},{"language":"it","tag":"Signatures","count":33},{"language":"it","tag":"Security","count":33},{"language":"ja","tag":"Signatures","count":33},{"language":"ja","tag":"Security","count":33},{"language":"ko","tag":"Signatures","count":33},{"language":"ko","tag":"Security","count":33},{"language":"nl","tag":"Signatures","count":33},{"language":"nl","tag":"Security","count":33},{"language":"no","tag":"Signatures","count":33},{"language":"no","tag":"Security","count":33},{"language":"pl","tag":"Signatures","count":33},{"language":"pl","tag":"Security","count":33},{"language":"pt-BR","tag":"Signatures","count":33},{"language":"pt-BR","tag":"Security","count":33},{"language":"sv","tag":"Signatures","count":33},{"language":"sv","tag":"Security","count":33},{"language":"de","tag":"Troubleshooting","count":24},{"language":"en","tag":"Troubleshooting","count":24},{"language":"es","tag":"Troubleshooting","count":24},{"language":"fr","tag":"Troubleshooting","count":24},{"language":"id","tag":"Troubleshooting","count":24},{"language":"it","tag":"Troubleshooting","count":24},{"language":"ja","tag":"Troubleshooting","count":24},{"language":"ko","tag":"Troubleshooting","count":24},{"language":"nl","tag":"Troubleshooting","count":24},{"language":"no","tag":"Troubleshooting","count":24},{"language":"pl","tag":"Troubleshooting","count":24},{"language":"pt-BR","tag":"Troubleshooting","count":24},{"language":"sv","tag":"Troubleshooting","count":24},{"language":"de","tag":"Smart Fields","count":23},{"language":"en","tag":"Smart Fields","count":23},{"language":"es","tag":"Smart Fields","count":23},{"language":"fr","tag":"Smart Fields","count":23},{"language":"id","tag":"Smart Fields","count":23},{"language":"it","tag":"Smart Fields","count":23},{"language":"ja","tag":"Smart Fields","count":23},{"language":"ko","tag":"Smart Fields","count":23},{"language":"nl","tag":"Smart Fields","count":23},{"language":"no","tag":"Smart Fields","count":23},{"language":"pl","tag":"Smart Fields","count":23},{"language":"pt-BR","tag":"Smart Fields","count":23},{"language":"sv","tag":"Smart Fields","count":23},{"language":"default","tag":"Signatures","count":22},{"language":"de","tag":"Data \u0026 Privacy","count":19},{"language":"en","tag":"Data \u0026 Privacy","count":19},{"language":"es","tag":"Data \u0026 Privacy","count":19},{"language":"fr","tag":"Data \u0026 Privacy","count":19},{"language":"id","tag":"Data \u0026 Privacy","count":19},{"language":"it","tag":"Data \u0026 Privacy","count":19},{"language":"ja","tag":"Data \u0026 Privacy","count":19},{"language":"ko","tag":"Data \u0026 Privacy","count":19},{"language":"nl","tag":"Data \u0026 Privacy","count":19},{"language":"no","tag":"Data \u0026 Privacy","count":19},{"language":"pl","tag":"Data \u0026 Privacy","count":19},{"language":"pt-BR","tag":"Data \u0026 Privacy","count":19},{"language":"sv","tag":"Data \u0026 Privacy","count":19},{"language":"de","tag":"Editor","count":18},{"language":"en","tag":"Editor","count":18},{"language":"es","tag":"Editor","count":18},{"language":"fr","tag":"Editor","count":18},{"language":"id","tag":"Editor","count":18},{"language":"it","tag":"Editor","count":18},{"language":"ja","tag":"Editor","count":18},{"language":"ko","tag":"Editor","count":18},{"language":"nl","tag":"Editor","count":18},{"language":"no","tag":"Editor","count":18},{"language":"pl","tag":"Editor","count":18},{"language":"pt-BR","tag":"Editor","count":18},{"language":"sv","tag":"Editor","count":18},{"language":"de","tag":"Data collection","count":16},{"language":"en","tag":"Data collection","count":16},{"language":"es","tag":"Data collection","count":16},{"language":"fr","tag":"Data collection","count":16},{"language":"id","tag":"Data collection","count":16},{"language":"it","tag":"Data collection","count":16},{"language":"ja","tag":"Data collection","count":16},{"language":"ko","tag":"Data collection","count":16},{"language":"nl","tag":"Data collection","count":16},{"language":"no","tag":"Data collection","count":16},{"language":"pl","tag":"Data collection","count":16},{"language":"pt-BR","tag":"Data collection","count":16},{"language":"sv","tag":"Data collection","count":16},{"language":"default","tag":"Marketing campaigns","count":8},{"language":"default","tag":"Get started","count":6},{"language":"default","tag":"Webhooks","count":6},{"language":"default","tag":"Emails","count":5},{"language":"default","tag":"Assets","count":4},{"language":"default","tag":"Folders","count":4},{"language":"default","tag":"Smart fields","count":4},{"language":"default","tag":"Teammates","count":4}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableAskAiSearchBar":true,"deflection":{"enabled":true,"email":"support@scribe-mail.com","showHelpButton":true}},"basePath":"","hasChatPermissions":true,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"fr/troubleshooting/forbidden-access","slug":"/fr/troubleshooting/forbidden-access","pageMetadata":{"title":"Accès interdit","description":"Découvrez comment résoudre l'erreur d'accès interdit de l'API Front en activant l'accès API aux ressources individuelles dans les paramètres personnels Front.","href":"/fr/troubleshooting/forbidden-access"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Découvrez comment résoudre l’erreur d’accès interdit de l’API Front en activant l’accès API aux ressources individuelles dans les paramètres personnels Front.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,li:`li`,p:`p`,ul:`ul`,..._provideComponents(),...props.components},{Frame,Heading,OptimizedImage}=_components;if(!Frame)_missingMdxReference(`Frame`,true);if(!Heading)_missingMdxReference(`Heading`,true);if(!OptimizedImage)_missingMdxReference(`OptimizedImage`,true);return _jsxs(_Fragment,{children:[_jsxs(_components.p,{children:[`Lorsque vous recevez le message « Front API has forbidden access to this teammate’s signature », l’utilisateur n’a pas activé l’accès API à ses ressources individuelles dans ses paramètres personnels `,_jsx(_components.a,{href:`/fr/integrations/signatures/front-client-side`,children:`Front`}),`.`]}),`\n`,_jsx(Heading,{level:`2`,id:`résolution`,children:`Résolution`}),`\n`,_jsx(_components.p,{children:`Le collaborateur doit accéder à ses paramètres personnels Front, activer l’accès API aux ressources individuelles, puis autoriser Scribe à installer sa signature.`}),`\n`,_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/forbidden-access-front-api-personal-settings.png?fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=b9db9f5c1161a0a26513829677ebd4fd`,alt:`Page des paramètres personnels Front avec le bouton d'activation de l'accès API aux ressources individuelles`,\"data-og-width\":`2640`,width:`2640`,\"data-og-height\":`1830`,height:`1830`,\"data-path\":`images/forbidden-access-front-api-personal-settings.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/forbidden-access-front-api-personal-settings.png?w=280\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=41e50803fe0fe30888472fb3ea6d38f9 280w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/forbidden-access-front-api-personal-settings.png?w=560\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=029a9f19f3f4a7bfdc148a0429077185 560w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/forbidden-access-front-api-personal-settings.png?w=840\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=cc35ce58ded1612c1b5fd4f44022227e 840w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/forbidden-access-front-api-personal-settings.png?w=1100\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=c7d39927d5dba231d4e45aea813770c5 1100w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/forbidden-access-front-api-personal-settings.png?w=1650\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=5af016392434f6e49d0bcccf161c6898 1650w, https://mintcdn.com/scribe/Z_G2D9X-Tlrxu_Eh/images/forbidden-access-front-api-personal-settings.png?w=2500\u0026fit=max\u0026auto=format\u0026n=Z_G2D9X-Tlrxu_Eh\u0026q=85\u0026s=c2cb7c8bc57d535058803b9beb32c0de 2500w`})}),`\n`,_jsx(Heading,{level:`2`,id:`articles-associés`,children:`Articles associés`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:_jsx(_components.a,{href:`/fr/troubleshooting/user-not-found`,children:`Utilisateur introuvable`})}),`\n`,_jsx(_components.li,{children:_jsx(_components.a,{href:`/fr/signature-installation-statuses-and-errors`,children:`Statuts et erreurs d’installation de signature`})}),`\n`,_jsx(_components.li,{children:_jsx(_components.a,{href:`/fr/troubleshooting/unable-to-install-signature`,children:`Impossible d’installer la signature`})}),`\n`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Accès interdit","description":"Découvrez comment résoudre l'erreur d'accès interdit de l'API Front en activant l'accès API aux ressources individuelles dans les paramètres personnels Front.","href":"/fr/troubleshooting/forbidden-access"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Résolution","slug":"résolution","depth":2,"children":[]},{"title":"Articles associés","slug":"articles-associés","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":["/_mintlify/custom/scribe/accca995bc9052c5/crisp.js","/_mintlify/custom/scribe/05d6e606e8b34eff/webmcp.js"],"subdomain":"scribe","siteName":"Scribe Mail Documentation","title":"Accès interdit - Scribe Mail Documentation","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{"en":{"href":"/en/troubleshooting/forbidden-access","matchLevel":1},"fr":{"href":"/fr/troubleshooting/forbidden-access","matchLevel":0},"de":{"href":"/de/troubleshooting/forbidden-access","matchLevel":1},"it":{"href":"/it/troubleshooting/forbidden-access","matchLevel":1},"es":{"href":"/es/troubleshooting/forbidden-access","matchLevel":1},"pt-BR":{"href":"/pt-BR/troubleshooting/forbidden-access","matchLevel":1},"nl":{"href":"/nl/troubleshooting/forbidden-access","matchLevel":1},"sv":{"href":"/sv/troubleshooting/forbidden-access","matchLevel":1},"no":{"href":"/no/troubleshooting/forbidden-access","matchLevel":1},"pl":{"href":"/pl/troubleshooting/forbidden-access","matchLevel":1},"id":{"href":"/id/troubleshooting/forbidden-access","matchLevel":1},"ja":{"href":"/ja/troubleshooting/forbidden-access","matchLevel":1},"ko":{"href":"/ko/troubleshooting/forbidden-access","matchLevel":1}}},"lastModified":"2026-06-13T17:37:20.764Z","originalFileLocation":"fr/troubleshooting/forbidden-access.mdx","locale":"fr"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Découvrez comment résoudre l\u0026#x27;erreur d\u0026#x27;accès interdit de l\u0026#x27;API Front en activant l\u0026#x27;accès API aux ressources individuelles dans les paramètres personnels Front.\">\u003cmeta data-mint-head name=\"application-name\" content=\"Scribe Mail Documentation\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Accès interdit - Scribe Mail Documentation\">\u003cmeta data-mint-head property=\"og:description\" content=\"Découvrez comment résoudre l\u0026#x27;erreur d\u0026#x27;accès interdit de l\u0026#x27;API Front en activant l\u0026#x27;accès API aux ressources individuelles dans les paramètres personnels Front.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Scribe Mail Documentation\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://scribe.mintlify.app/_mintlify/api/og/v2?division=Front\u0026amp;title=Acc%C3%A8s+interdit\u0026amp;description=D%C3%A9couvrez+comment+r%C3%A9soudre+l%27erreur+d%27acc%C3%A8s+interdit+de+l%27API+Front+en+activant+l%27acc%C3%A8s+API+aux+ressources+individuelles+dans+les+param%C3%A8tres+personnels+Front.\u0026amp;theme=62874d1b91a2b45f9037df9f\u0026amp;signature=f130281868fb1b7be98122154851b5cf22a5478000a8139a672b29e0cf6c4eda\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Accès interdit - Scribe Mail Documentation\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Découvrez comment résoudre l\u0026#x27;erreur d\u0026#x27;accès interdit de l\u0026#x27;API Front en activant l\u0026#x27;accès API aux ressources individuelles dans les paramètres personnels Front.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://scribe.mintlify.app/_mintlify/api/og/v2?division=Front\u0026amp;title=Acc%C3%A8s+interdit\u0026amp;description=D%C3%A9couvrez+comment+r%C3%A9soudre+l%27erreur+d%27acc%C3%A8s+interdit+de+l%27API+Front+en+activant+l%27acc%C3%A8s+API+aux+ressources+individuelles+dans+les+param%C3%A8tres+personnels+Front.\u0026amp;theme=62874d1b91a2b45f9037df9f\u0026amp;signature=f130281868fb1b7be98122154851b5cf22a5478000a8139a672b29e0cf6c4eda\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/scribe/eR51seJWQ5b-NBDB/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Scribe Mail Documentation\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#FD5721\">\u003clink data-mint-head rel=\"canonical\" href=\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/fr/troubleshooting/forbidden-access.md\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"fr\" href=\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"en\" href=\"https://help.scribe-mail.com/en/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"de\" href=\"https://help.scribe-mail.com/de/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"it\" href=\"https://help.scribe-mail.com/it/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"es\" href=\"https://help.scribe-mail.com/es/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"pt-BR\" href=\"https://help.scribe-mail.com/pt-BR/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"nl\" href=\"https://help.scribe-mail.com/nl/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"sv\" href=\"https://help.scribe-mail.com/sv/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"no\" href=\"https://help.scribe-mail.com/no/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"pl\" href=\"https://help.scribe-mail.com/pl/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"id\" href=\"https://help.scribe-mail.com/id/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"ja\" href=\"https://help.scribe-mail.com/ja/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"ko\" href=\"https://help.scribe-mail.com/ko/troubleshooting/forbidden-access\">\u003clink data-mint-head rel=\"alternate\" hreflang=\"x-default\" href=\"https://help.scribe-mail.com/en/troubleshooting/forbidden-access\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://help.scribe-mail.com/#organization\",\"name\":\"Scribe Mail Documentation\",\"url\":\"https://help.scribe-mail.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/scribe/rBwYeOF3Rj63uiuF/logo/light.svg?fit=max\u0026auto=format\u0026n=rBwYeOF3Rj63uiuF\u0026q=85\u0026s=76534d22a2e75a5a9ea0e852f0c45a20\"}},{\"@type\":\"WebSite\",\"@id\":\"https://help.scribe-mail.com#website\",\"name\":\"Scribe Mail Documentation\",\"url\":\"https://help.scribe-mail.com\",\"publisher\":{\"@id\":\"https://help.scribe-mail.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access#webpage\",\"url\":\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access\",\"name\":\"Accès interdit\",\"description\":\"Découvrez comment résoudre l'erreur d'accès interdit de l'API Front en activant l'accès API aux ressources individuelles dans les paramètres personnels Front.\",\"dateModified\":\"2026-06-13T17:37:20.764Z\",\"isPartOf\":{\"@id\":\"https://help.scribe-mail.com#website\"},\"breadcrumb\":{\"@id\":\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Troubleshooting\",\"item\":\"https://help.scribe-mail.com/fr/troubleshooting/gmail-ios-app-signature-not-showing-up\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Front\",\"item\":\"https://help.scribe-mail.com/fr/troubleshooting/user-not-found\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Accès interdit\",\"item\":\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access#article\",\"headline\":\"Accès interdit\",\"name\":\"Accès interdit\",\"description\":\"Découvrez comment résoudre l'erreur d'accès interdit de l'API Front en activant l'accès API aux ressources individuelles dans les paramètres personnels Front.\",\"url\":\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access\",\"mainEntityOfPage\":{\"@id\":\"https://help.scribe-mail.com/fr/troubleshooting/forbidden-access#webpage\"},\"dateModified\":\"2026-06-13T17:37:20.764Z\",\"publisher\":{\"@id\":\"https://help.scribe-mail.com/#organization\"},\"isPartOf\":{\"@id\":\"https://help.scribe-mail.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Scribe Mail Documentation\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Scribe Mail Documentation","nav":{"global":null,"languages":[{"language":"en","default":true,"pages":[{"title":"en","href":"/en/troubleshooting/forbidden-access"}]},{"language":"fr","tabs":[{"tab":"Introduction","pages":[{"title":"Introduction","href":"/fr/why-email-signatures"}]},{"tab":"Product documentation","groups":[{"group":"Getting started","pages":[{"title":"Connexion et inscription","sidebarTitle":"Connexion et inscription","href":"/fr/sign-in-and-sign-up"},{"title":"Comment configurer votre espace de travail Scribe","href":"/fr/how-to-set-up-your-scribe-workspace"},{"title":"Configurer votre DNS","href":"/fr/configure-your-dns"}]},{"group":"Home","pages":[{"title":"Vue d'ensemble de l'accueil","href":"/fr/home-overview"}]},{"group":"Signatures","pages":[{"title":"Vue d'ensemble des signatures","href":"/fr/signatures-overview"},{"title":"Créer et gérer les signatures","href":"/fr/create-and-manage-signatures"},{"title":"Filtrer et rechercher des signatures","href":"/fr/filter-and-search-signatures"},{"title":"Statut de la signature","href":"/fr/signature-status"},{"title":"Priorité des signatures","href":"/fr/signature-priority"},{"title":"Installer les signatures","href":"/fr/install-signatures"},{"title":"Statuts et erreurs d'installation des signatures","sidebarTitle":"Statuts et erreurs d'installation des signatures","href":"/fr/signature-installation-statuses-and-errors"},{"title":"Page de détail d'une signature","href":"/fr/signature-detail-page"},{"title":"Attribuer des collaborateurs à une signature","href":"/fr/assign-teammates-to-a-signature"},{"title":"Variantes de signature","href":"/fr/signature-variants"},{"title":"Prévisualiser les signatures","href":"/fr/preview-signatures"},{"title":"Analyses de signature","href":"/fr/signature-analytics"},{"title":"Paramètres de signature","href":"/fr/signature-settings"}]},{"group":"Editor","pages":[{"title":"Vue d'ensemble de l'éditeur","href":"/fr/editor/editor-overview"},{"title":"Panneau d'arborescence","sidebarTitle":"Panneau d'arborescence","href":"/fr/editor/tree-panel"},{"group":"Blocks","icon":"folder","pages":[{"title":"Ajouter des blocs","href":"/fr/editor/add-blocks"},{"title":"Conteneurs et colonnes","href":"/fr/editor/containers-and-columns"},{"title":"Blocs de texte","href":"/fr/editor/text-blocks"},{"title":"Blocs image","href":"/fr/editor/image-blocks"},{"title":"Blocs de boutons","href":"/fr/editor/button-blocks"},{"title":"Blocs badge","href":"/fr/editor/badge-blocks"},{"title":"Icônes sociales","href":"/fr/editor/social-icons"},{"title":"Blocs de liste","href":"/fr/editor/list-blocks"}]},{"title":"Canvas","href":"/fr/editor/canvas"},{"title":"Barre supérieure de l'éditeur","href":"/fr/editor/editor-top-bar"},{"title":"Barre d'actions","href":"/fr/editor/action-bar"},{"title":"Bibliothèque de modèles","href":"/fr/editor/template-library"},{"title":"Bibliothèque d'images","href":"/fr/editor/image-library"},{"title":"Panneau de style","href":"/fr/editor/styling-panel"},{"title":"Personnalisez vos liens avec les Smartfields","href":"/fr/editor/personalize-links"},{"title":"Créer des mises en page avec des colonnes et des lignes","sidebarTitle":"Créer des mises en page avec des colonnes et des lignes","href":"/fr/editor/building-layouts-with-columns-and-rows"}]},{"group":"Teammates","pages":[{"title":"Vue d'ensemble des collaborateurs","href":"/fr/teammates/teammates-overview"},{"group":"Add teammates","icon":"folder","pages":[{"title":"Annuaire Google Workspace","href":"/fr/editor/google-workspace-directory"},{"title":"Connecter Microsoft Entra ID","href":"/fr/teammates/connect-microsoft-entra-id"},{"title":"Ajouter des collaborateurs manuellement","href":"/fr/teammates/add-teammates-manually"},{"title":"Importer un fichier CSV","href":"/fr/teammates/upload-csv"}]},{"title":"Profil du collaborateur","href":"/fr/teammates/teammate-profile"}]},{"group":"Smart Fields","pages":[{"title":"Smartfields","href":"/fr/smart-fields"}]},{"group":"Integrations","pages":[{"title":"Intégrations Scribe : déploiement et sync","sidebarTitle":"Vue d'ensemble","href":"/fr/integrations-overview"},{"group":"Signatures","icon":"folder","pages":[{"group":"Installation Client-side (automated)","icon":"folder","pages":[{"title":"Google Workspace","href":"/fr/integrations/signatures/google-workspace-client-side"},{"title":"Microsoft 365","href":"/fr/integrations/signatures/microsoft-365-client-side"},{"title":"Zoho Mail | Scribe","href":"/fr/integrations/signatures/zoho-mail"},{"title":"Front","href":"/fr/integrations/signatures/front-client-side"},{"title":"Outreach","href":"/fr/integrations/signatures/outreach-client-side"},{"title":"Salesforce","href":"/fr/integrations/signatures/salesforce-client-side"},{"title":"SalesLoft","href":"/fr/integrations/signatures/salesloft-client-side"},{"title":"Smartlead","href":"/fr/integrations/signatures/smartlead-client-side"}]},{"group":"Installation Server-side (automated)","icon":"folder","pages":[{"title":"Google Workspace (côté serveur)","href":"/fr/integrations/signatures/google-workspace-server-side"},{"title":"Microsoft 365 : côté serveur","href":"/fr/integrations/signatures/microsoft-365-server-side"},{"title":"Signatures e-mail HubSpot (côté serveur)","sidebarTitle":"HubSpot (côté serveur)","href":"/fr/integrations/signatures/hubspot-server-side"}]},{"group":"Installation Manual","icon":"folder","pages":[{"group":"Apple Mail","icon":"folder","pages":[{"title":"Apple Mail","href":"/fr/integrations/signatures/apple-mail"},{"title":"Apple Mail (supervision à distance)","href":"/fr/integrations/signatures/apple-mail-rmm"}]},{"group":"Outlook Mac","icon":"folder","pages":[{"title":"Outlook Mac","href":"/fr/integrations/signatures/outlook-mac"},{"title":"Outlook Mac (supervision à distance)","href":"/fr/integrations/signatures/outlook-mac-rmm"}]},{"group":"Outlook Windows","icon":"folder","pages":[{"title":"Outlook Windows","href":"/fr/integrations/signatures/outlook-windows"},{"title":"Outlook Windows (supervision à distance)","href":"/fr/integrations/signatures/outlook-windows-rmm"}]},{"group":"Signature HTML","icon":"folder","pages":[{"title":"HTML de la signature","href":"/fr/integrations/signatures/signature-html"},{"title":"Installer une signature HTML dans Gmail","href":"/fr/integrations/signatures/signature-html-gmail"},{"title":"Installer la signature HTML dans Outlook","href":"/fr/integrations/signatures/signature-html-outlook"}]}]}]},{"group":"Teammates","icon":"folder","pages":[{"title":"Google Workspace","href":"/fr/integrations/teammates/google-workspace-teammates"},{"title":"Microsoft Entra ID","href":"/fr/integrations/teammates/microsoft-entra-id-teammates"},{"title":"Zoho Mail","href":"/fr/integrations/teammates/zoho-mail-teammates"}]},{"group":"Smart Fields","icon":"folder","pages":[{"group":"HRIS","icon":"folder","pages":[{"title":"BambooHR","href":"/fr/integrations/smart-fields/bamboohr-smart-fields"},{"title":"Ceridian Dayforce","href":"/fr/integrations/smart-fields/ceridian-dayforce-smart-fields"},{"title":"ChartHop","href":"/fr/integrations/smart-fields/charthop-smart-fields"},{"title":"Deel","href":"/fr/integrations/smart-fields/deel-smart-fields"},{"title":"Gusto","href":"/fr/integrations/smart-fields/gusto-smart-fields"},{"title":"Hibob","href":"/fr/integrations/smart-fields/hibob-smart-fields"},{"title":"Lattice","href":"/fr/integrations/smart-fields/lattice-smart-fields"},{"title":"Lucca","href":"/fr/integrations/smart-fields/lucca-smart-fields"},{"title":"Okta","href":"/fr/integrations/smart-fields/okta-smart-fields"},{"title":"Payfit","href":"/fr/integrations/smart-fields/payfit-smart-fields"},{"title":"Rippling","href":"/fr/integrations/smart-fields/rippling-smart-fields"},{"title":"UKG","href":"/fr/integrations/smart-fields/ukg-smart-fields"},{"title":"Workday","href":"/fr/integrations/smart-fields/workday-smart-fields"},{"title":"Workleap Pingboard","href":"/fr/integrations/smart-fields/workleap-pingboard-smart-fields"}]},{"group":"Business Phone System","icon":"folder","pages":[{"title":"Aircall","href":"/fr/integrations/smart-fields/aircall-smart-fields"},{"title":"Cloudtalk","href":"/fr/integrations/smart-fields/cloudtalk-smart-fields"},{"title":"Dialpad","href":"/fr/integrations/smart-fields/dialpad-smart-fields"},{"title":"Nextiva","href":"/fr/integrations/smart-fields/nextiva-smart-fields"}]},{"group":"Calendar","icon":"folder","pages":[{"title":"Cal.com","href":"/fr/integrations/smart-fields/calcom-smart-fields"},{"title":"Calendly","href":"/fr/integrations/smart-fields/calendly-smart-fields"},{"title":"Chili Piper","href":"/fr/integrations/smart-fields/chili-piper-smart-fields"}]},{"group":"Sales execution","icon":"folder","pages":[{"title":"Outreach","href":"/fr/integrations/smart-fields/outreach-smart-fields"}]}]}]},{"group":"Analytics","pages":[{"title":"Vue d'ensemble des analyses","sidebarTitle":"Vue d'ensemble des analyses","href":"/fr/analytics-overview"},{"title":"Tableau de bord d'analyse","sidebarTitle":"Tableau de bord d'analyse","href":"/fr/analytics-dashboard"},{"title":"Suivi des conversions","sidebarTitle":"Suivi des conversions","href":"/fr/conversion-tracking"}]},{"group":"Campaigns","pages":[{"title":"Campagnes marketing par signature e-mail","sidebarTitle":"Vue d'ensemble","href":"/fr/marketing-overview"},{"title":"Campagne marketing","sidebarTitle":"Campagne","href":"/fr/marketing-campaign"}]},{"group":"Settings","pages":[{"title":"Espaces de travail","sidebarTitle":"Espaces de travail","href":"/fr/workspaces"},{"title":"Membres","sidebarTitle":"Membres","href":"/fr/members"},{"title":"Compte","sidebarTitle":"Compte","href":"/fr/account"},{"group":"DNS","icon":"folder","pages":[{"title":"Pourquoi configurer un domaine d'envoi ?","sidebarTitle":"Pourquoi configurer un domaine d'envoi ?","href":"/fr/why-configure-a-sending-domain"},{"title":"Configurer votre domaine d'envoi","sidebarTitle":"Configurer votre domaine d'envoi","href":"/fr/configure-your-sending-domain"}]}]},{"group":"Pricing","pages":[{"title":"Fonctionnement de la facturation Scribe Mail","sidebarTitle":"Tarifs","href":"/fr/pricing"},{"title":"Forfaits","sidebarTitle":"Forfaits","href":"/fr/plans"},{"title":"Limites et changements de forfait","sidebarTitle":"Limites et changements de forfait","href":"/fr/plan-limits-and-changes"},{"title":"Facturation","sidebarTitle":"Facturation","href":"/fr/billing"}]},{"group":"Troubleshooting","pages":[{"group":"Google Workspace","icon":"folder","pages":[{"title":"Application Gmail iOS : la signature ne s'affiche pas","href":"/fr/troubleshooting/gmail-ios-app-signature-not-showing-up"},{"title":"Politique administrateur appliquée","href":"/fr/troubleshooting/admin-policy-enforced"},{"title":"Vos paramètres Gmail sont-ils correctement configurés ?","href":"/fr/troubleshooting/is-your-gmail-settings-correctly-set-up"},{"title":"Configurer le répondeur automatique Gmail","href":"/fr/troubleshooting/setting-up-gmail-auto-responder"},{"title":"Le module complémentaire Google ne se valide pas","href":"/fr/troubleshooting/google-add-in-not-validating"},{"title":"Perte d'accès à Google Workspace","href":"/fr/troubleshooting/google-workspace-access-lost"},{"title":"Accès interdit à l'API Google Workspace","sidebarTitle":"Accès interdit","href":"/fr/troubleshooting/google-workspace-forbidden-access"},{"title":"Erreur « utilisateur introuvable » sur les alias","sidebarTitle":"Corriger l'erreur « utilisateur introuvable » pour les alias e-mail","href":"/fr/troubleshooting/fix-user-not-found-error-for-email-aliases"}]},{"group":"Microsoft 365","icon":"folder","pages":[{"title":"Module Outlook : installation non validée","href":"/fr/troubleshooting/outlook-add-in-installation-not-validating"},{"title":"Signatures Outlook Web non installées","href":"/fr/troubleshooting/outlook-web-add-in-signatures-not-being-installed"},{"title":"Mettre à jour le module Scribe pour Microsoft","href":"/fr/troubleshooting/how-to-update-the-scribe-microsoft-add-in"},{"title":"Passer à la nouvelle version d'Outlook","href":"/fr/troubleshooting/switch-to-new-outlook-version"}]},{"group":"Zoho Mail","icon":"folder","pages":[{"title":"Signature trop longue pour Zoho Mail","sidebarTitle":"Signature trop longue","href":"/fr/troubleshooting/zoho-mail-signature-too-long"},{"title":"Accès à Zoho Mail perdu","sidebarTitle":"Accès perdu","href":"/fr/troubleshooting/zoho-mail-access-lost"},{"title":"Signature Zoho Mail non installée","sidebarTitle":"Signature non installée","href":"/fr/troubleshooting/zoho-mail-signature-not-installed"}]},{"group":"Front","icon":"folder","pages":[{"title":"Résoudre l'erreur « Utilisateur introuvable sur Front »","description":"Résolvez le message « Utilisateur introuvable sur Front » lorsque Scribe ne parvient pas à associer un collaborateur à un compte utilisateur Front, avec les étapes pour corriger les correspondances de synchronisation en toute sécurité.","href":"/fr/troubleshooting/user-not-found"},{"title":"Accès interdit","href":"/fr/troubleshooting/forbidden-access"},{"title":"Corriger l'erreur « Channel Not Found on Front »","description":"Résolvez l'erreur « Channel Not Found on Front » qui survient lorsque Scribe ne parvient pas à associer une boîte de réception partagée à un canal Front, avec les étapes pour corriger la configuration de vos canaux d'équipe.","href":"/fr/troubleshooting/channel-not-found"}]},{"group":"Apple Mail","icon":"folder","pages":[{"title":"Les images ne s'affichent pas","href":"/fr/troubleshooting/images-are-not-showing"},{"title":"Impossible d'installer la signature","href":"/fr/troubleshooting/unable-to-install-signature"}]},{"group":"BambooHR","icon":"folder","pages":[{"title":"La synchronisation BambooHR ne fonctionne pas","href":"/fr/troubleshooting/bamboohr-teammate-sync-not-working"}]},{"title":"La signature ne s'affiche pas | Scribe","href":"/fr/troubleshooting/signature-not-appearing"},{"title":"Compatibilité avec Safari","href":"/fr/troubleshooting/safari-compatibility"},{"title":"Activer le presse-papiers pour copier le HTML","sidebarTitle":"Activer les autorisations du presse-papiers","href":"/fr/troubleshooting/how-to-enable-clipboard-permissions-for-signature-html-copying"}]}]},{"tab":"AI agents","pages":[{"title":"AI agents","href":"/fr/ai-agents"}]},{"tab":"API Reference","pages":[{"title":"API Reference","href":"/api-reference/introduction"}]},{"tab":"Webhooks","pages":[{"title":"Webhooks","href":"/webhooks/overview"}]},{"tab":"Security","pages":[{"title":"Security","href":"/fr/what-scribe-does-concerning-security"}]},{"tab":"Changelog","pages":[{"title":"Changelog","href":"/fr/product-updates"}]}]},{"language":"de","pages":[{"title":"de","href":"/de/troubleshooting/forbidden-access"}]},{"language":"it","pages":[{"title":"it","href":"/it/troubleshooting/forbidden-access"}]},{"language":"es","pages":[{"title":"es","href":"/es/troubleshooting/forbidden-access"}]},{"language":"pt-BR","pages":[{"title":"pt-BR","href":"/pt-BR/troubleshooting/forbidden-access"}]},{"language":"nl","pages":[{"title":"nl","href":"/nl/troubleshooting/forbidden-access"}]},{"language":"sv","pages":[{"title":"sv","href":"/sv/troubleshooting/forbidden-access"}]},{"language":"no","pages":[{"title":"no","href":"/no/troubleshooting/forbidden-access"}]},{"language":"pl","pages":[{"title":"pl","href":"/pl/troubleshooting/forbidden-access"}]},{"language":"id","pages":[{"title":"id","href":"/id/troubleshooting/forbidden-access"}]},{"language":"ja","pages":[{"title":"ja","href":"/ja/troubleshooting/forbidden-access"}]},{"language":"ko","pages":[{"title":"ko","href":"/ko/troubleshooting/forbidden-access"}]}]},"basePath":"","title":"Accès interdit - Scribe Mail Documentation","buildId":"dpl_77Hw7ZuAABM8E3WMbYAf2ohQCr3v","deploymentId":"dpl_77Hw7ZuAABM8E3WMbYAf2ohQCr3v","dynamics":["07c022d89b","a74be98ba7"],"chunks":["Frame-CNMfPRAk.js","DynamicMarkdown-D9cdbgj9.js","zoom-image-lightbox-CqbnXZMj.js","lightbox-handle-r17bVUz3.js"]}