Signature Templates

Intro

All Scribe email signature setup is centralized in signature templates.

If you are not on the free plan, you can create as many signature templates as you want.

This allows you to have tailored marketing messages for different groups of teammates. For example, you might want to have different signature templates for states, regions, countries, departments, etc.

When you hover over each template, you'll see three critical checkpoints: whether the latest design is published, if teammates are assigned, and if template installation is activated. This layout helps you quickly assess each template's status and identify which ones need attention or additional setup steps.

Template installation

Activate template installation

For each template, you must activate the automated template installation by clicking on "Activate template installation". Once activated, all current and future teammates assigned to this signature template will have their email signatures installed automatically.

Pause template installation

You can pause the template installation at any time. If you do so, any future assigned teammates will not have their signatures installed.

Refresh signature installation

If your template installation is activated, you can force a refresh of signature installations if any issues occur in your email clients.

Uninstall signature

You can uninstall all signatures with one click if needed.

Signature template structure

Inside each signature template, you have the following structure:

Overview

Inside each signature template, you'll find:

• A setup checklist to ensure your template is properly configured for team email signature installation

• Signature installation status (installed, pending, not installed)

• Signature installation status across devices (web, desktop, mobile, tablet)

• Number of teammates assigned to your signature template

• Percentage completion of your teammates' signature information

• Number of synced and manual attributes configured with Scribe

• List of attributes used in your signature template

• Data about marketing campaigns linked to the signature template

• Analytics about the conversion rate of the signature template

Signatures

The different signatures linked to that template. This is where you can access the Scribe signature to edit and customize your signature. If you use Microsoft, you can have three types of signatures:

• Primary signature

• On-reply signature

• Internal signature

Teammates

The list of teammates assigned to your signature templates. You get the following information:

• Signature templates assigned to each teammate

• Completion rate of their signature information

• Assignment type in use

• Installation status of their signature (Installed, Pending, or Not Installed)

Assignment

This is where you assign teammates added in Scribe to your signature templates.

There are several assignment options available:

All teammates

Auto-assign all your teammates added in Scribe to your signature template with one click.

Manual assignment

Manually assign specific teammate emails from your Scribe teammates list.

Google Workspace or Microsoft Entra ID organizational units

Auto-assign teammates to your template based on organizational units synced from Google Workspace or Microsoft Entra ID.

Google Workspace or Microsoft Entra ID groups

Auto-assign teammates to your template based on groups synced from Google Workspace or Microsoft Entra ID.

Teammate attributes

Auto-assign teammates to your template based on their attributes. For example, if a teammate's "job position" contains "sale", they will be assigned to the "Sales signature template".

Analytics

Analytics provide data about the click-through rate of each link in your signature template. The dashboard shows:

• Total views

• Total clicks

• Click-through rate (CTR)

• Performance timeline

• Top 5 elements showing:

  • Preview

  • Type (Image/Social)

  • Link URL

  • Signature template

  • Views

  • Clicks

  • CTR

  • Status

  • Lifetime

Note: All statistics can be filtered by date range, and the dashboard displays real-time engagement metrics for your signature elements.

Settings

In the settings section, you can manage your signature template configuration:

Template Name

Enter a name between 3-25 characters.

Marketing campaign

Choose whether to activate marketing campaigns for this template.

Delete template

This action is irreversible and will remove signatures from all assigned teammates.