Scribe Help Center
Scribe Help Center
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  • Scribe Email Signatures
    • Why email signatures?
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    • General FAQ
      • Do my teammates have to be involved to install their email signature?
      • How long does it take to set-up Scribe?
      • Which departments have to be involved in the set-up of Scribe?
      • Which email signature templates do you have?
      • Can I add a 'book a demo' call to action for my Sales team email signatures?
      • Can I add a promotional banner in my email signature?
      • Can I add a GIF in my email signature?
      • Does Scribe email signatures work on mobile?
      • Does Scribe email signatures compatible with all email clients?
      • How do Scribe email signatures work with an email alias?
      • Can my teammates see their Scribe email signature when they compose an email?
      • What if my teammates still edit manually their signatures in their email clients settings?
      • Which fonts can I use in my Scribe email signature?
      • How can I remove Scribe watermark from my email signatures?
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      • Google Workspace (Gmail)
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  • Add Teammates
    • Adding teammates in Scribe
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    • How to auto-fill your teammates' email signature information?
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    • What Scribe does concerning security?
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      • Google Workspace Directory
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      • Calendly
  • Pricing
    • How does Scribe pricing work?
    • Why did my invoice increase from last year?
  • Troubleshooting
    • How to enable clipboard permissions for signature HTML copying
    • General use-case
    • Apple Mail
      • Unable to install signature
      • Images are not showing
    • Google (Gmail)
      • Is your Gmail settings correctly set-up?
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      • Google add-in not validating
      • Admin Policy Enforced
      • Gmail IOS app - Signature not showing up
      • Setting Up Gmail Auto-Responder
    • Microsoft (Outlook)
      • Outlook add-in installation not validating
      • Outlook Web add-in signatures not being installed
      • How to update the Outlook Add-in
      • Switch to new Outlook version
    • Front
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  • Data protection
    • How does Scribe complies with GDPR?
    • Data subject request form
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On this page
  • Scribe email signatures are designed to display properly and be responsive on mobile
  • If you send an email from your phone's email app
  • If you send an email from your desktop email client
  1. Scribe Email Signatures
  2. General FAQ

Does Scribe email signatures work on mobile?

Scribe email signatures are designed to display properly and be responsive on mobile

Due to the technical limitations of the different email clients, the use cases in which Scribe email signatures are displayed on mobile are the following:

If you send an email from your phone's email app

Work on Mobile
Doesn't work on mobile

Gmail iOS app

Gmail Android app

Outlook app for iOS and Android

Apple Mail

If you send an email from your desktop email client

Scribe email signatures are compatible with all email clients and display correctly.

No action is required on your side to display the signature on mobile. It will be automatically done by Scribe.

It's important to note that all Scribe email signatures are installed on the client side.

While a server-side installation would allow Scribe to integrate signatures across all mobile email apps, it introduces security risks that we believe are too significant to ignore. Here are the reasons why installing email signatures on the client side is both better and safer than on the server side:

  1. Greater Privacy Control: emails don't have to be routed through an additional server layer (which appends the signature) before reaching the recipient. This reduces potential points of vulnerability or data interception.

  1. Fewer Formatting Issues: server-side solutions sometimes run into formatting issues, especially when emails pass through various mail servers or are viewed on different devices. Client-side installation ensures that what you see while drafting is what your recipient will get.

  1. User Experience and Control: on the client side, users can see their signatures while composing an email. This gives them a visual cue and assurance that their professional branding is in place. On the server side, signatures are appended after the user hits "send", making it invisible to them during the drafting process.

  1. No Delays in Sending: emails aren't slowed down by any server processing to append a signature. This can be crucial for businesses where every millisecond can count, such as in high-frequency trading or emergency services.

  1. Immediate Updates: If a user updates their signature on their email client, it takes effect immediately. In contrast, server-side changes might require propagation time, especially if there are caches or other layers of complexity.

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Last updated 4 months ago