# Google add-in not validating

If you have been waiting for more than 30 minutes for your Google add-in to be validated then test the following

1. Make sure you selected the correct Google account when installing the add-in from the Google Marketplace. <https://workspace.google.com/marketplace/app/scribe/456495922678>

<figure><img src="/files/Ty9oi3TlWRzm4V0jIf5Q" alt=""><figcaption></figcaption></figure>

2. Make sure the email you selected to install the add-in is part of your Google Workspace. You can change this email in Scribe.

3. Make sure to select the option “Everyone at your organization” when installing the app.

<figure><img src="/files/jA4BT1EMhaLqjpZ4srEQ" alt=""><figcaption></figcaption></figure>

### Note

{% hint style="warning" %}
To give us permissions you need to be a Super Admin in your Google Workspace. Invite someone from IT if you’re not Super Admin.
{% endhint %}

{% hint style="warning" %}
This integration works for Google Workspace users, not personal Gmail accounts.
{% endhint %}


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