# Google add-in not validating

If you have been waiting for more than 30 minutes for your Google add-in to be validated then test the following

1. Make sure you selected the correct Google account when installing the add-in from the Google Marketplace. <https://workspace.google.com/marketplace/app/scribe/456495922678>

<figure><img src="https://208817895-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdCWalfiZW3LFy32wvLxI%2Fuploads%2FjaJVIeMn4lFdXEzupCwM%2Fimage_98ujlh.png?alt=media&#x26;token=0105104c-f5a7-46ab-b08e-11f37cfa0e11" alt=""><figcaption></figcaption></figure>

2. Make sure the email you selected to install the add-in is part of your Google Workspace. You can change this email in Scribe.

3. Make sure to select the option “Everyone at your organization” when installing the app.

<figure><img src="https://208817895-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdCWalfiZW3LFy32wvLxI%2Fuploads%2FuruCQVT3TO5nJjo6e9oq%2Fimage.png?alt=media&#x26;token=743394b9-ce2e-489e-9a9c-56bfe4b58376" alt=""><figcaption></figcaption></figure>

### Note

{% hint style="warning" %}
To give us permissions you need to be a Super Admin in your Google Workspace. Invite someone from IT if you’re not Super Admin.
{% endhint %}

{% hint style="warning" %}
This integration works for Google Workspace users, not personal Gmail accounts.
{% endhint %}
