Shared inbox
What is a Shared Mailbox?
A shared mailbox is a mailbox that multiple team members can use to read and send email messages. For example, info@company.com or support@company.com can be accessed by multiple people in your organization.
How Scribe Handles Shared Mailboxes
When using Scribe with Microsoft shared mailboxes:
Signatures can be applied to any shared mailbox you have access to
Each shared mailbox can have its unique signature template
Changes to shared mailbox signatures update automatically for all users
The same signature template can be used across multiple shared mailboxes
Setting Up Signatures for Shared Mailboxes
Ensure you have access rights to the shared mailbox
Assign the shared mailbox email to a signature template
Activate template installation
Best Practices
Create dedicated templates for shared mailboxes to maintain consistent branding
Regularly review shared mailbox signatures to ensure information is up to date
Consider using different templates for different types of shared mailboxes (e.g., support, sales, info)
Remember that any changes to the template will affect all users of the shared mailbox
Important Notes
Users must have appropriate permissions to access and use shared mailboxes
All users of the shared mailbox will see the same signature when sending emails
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